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Order Cancellation/Refund Query

Hi,

I've noticed that when I manually cancel an order the stock level isn't replenished.

Is this just something my client needs to be aware of, or is it a bug?

Regards, Chris

Chris McMahon

Chris McMahon 0 points

  • 3 years ago
Drew McLellan

Drew McLellan 2638 points
Perch Support

It's something the client needs to be aware of. A canceled order doesn't necessarily mean the order items are ready to restock.

I think it would be nice to have an option for that, but it doesn't exist currently.

Great, thanks Drew.