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Thread tagged as: Question, Backup

New Server - Perch Backup not working

I have recently moved a client to a new Server. All is working fine except the Perch Backup App. It says Files/Database are avail be to backup.

If I try and create a backup of Database only. It takes me to a blank screen. I never had this problem on my old server?


Perch: 2.8.34, PHP: 7.0.15, MySQL: mysqlnd 5.0.12-dev - 20150407 - $Id: b5c5906d452ec590732a93b051f3827e02749b83 $, with PDO
Server OS: Linux, fpm-fcgi
Installed apps: content (2.8.34), assets (2.8.34), categories (2.8.34), perch_blog (5.0), perch_forms (1.6), perch_backup (1.2)
App runtimes: <?php $apps_list = array( 'content', 'categories', 'perch_blog', 'perch_forms', );
PERCH_PATH: /var/www/vhosts/mywebsite.co.uk/httpdocs/perch
PERCH_CORE: /var/www/vhosts/mywebsite.co.uk/httpdocs/perch/core
PERCH_RESFILEPATH: /var/www/vhosts/mywebsite.co.uk/httpdocs/perch/resources
Image manipulation: GD Imagick
PHP limits: Max upload 8M, Max POST 8M, Memory: 128M, Total max file upload: 8M
F1: 6a33f95eca3667f9e0c39bf5ca2980fe
Resource folder writeable: Yes
SCRIPT_NAME: /perch/core/settings/diagnostics/index.php
REQUEST_URI: /perch/core/settings/diagnostics/
DOCUMENT_ROOT: /var/www/vhosts/mywebsite.co.uk/httpdocs
HTTP_HOST: www.mywebsite.co.uk
James Tedder

James Tedder 0 points

  • 2 years ago
Drew McLellan

Drew McLellan 2638 points
Perch Support

Have you checked your error log?

POST /perch/addons/apps/perch_backup/ HTTP/1.0 AH01071: Got error 'PHP message: PHP Fatal error: Uncaught Error: Class 'PclZip' not found in /var/www/vhosts/mywebsite.co.uk/httpdocs/perch/addons/apps/perch_backup/PerchBackup.class.php:63\nStack trace:\n#0 /var/www/vhosts/mywebsite.co.uk/httpdocs/perch/addons/apps/perch_backup/modes/index.pre.php(25): PerchBackup->build('database', 'mysqldump')\n#1 /var/www/vhosts/mywebsite.co.uk/httpdocs/perch/addons/apps/perch_backup/index.php(15): include('/var/www/vhosts...')\n#2 {main}\n thrown in /var/www/vhosts/mywebsite.co.uk/httpdocs/perch/addons/apps/perch_backup/PerchBackup.class.php on line 63\n', referer: http://www.mywebsite.co.uk/perch/addons/apps/perch_backup/
Rachel Andrew

Rachel Andrew 394 points
Perch Support

"Class 'PclZip' not found"

You need this library installed.