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Thread tagged as: Problem, Error, Forms

SMTP connect failed

My form responses are stored in Perch, but aren't reaching my inbox. The Perch test e-mail gives an 'SMTP connection failed' error. So I'm checking if all of my settings are correct, but I can't find the problem. I've got the latest version of Perch, I'm running PHP7, I've double checked the SMTP-settings and tried using another SMTP-server. I can't think of any more I can check. Can someone give me some advice?

Perch: 2.8.34, PHP: 7.0.13, MySQL: mysqlnd 5.0.12-dev - 20150407 - $Id: 241ae00989d1995ffcbbf63d579943635faf9972 $, with PDO
Server OS: Linux, cgi-fcgi
Installed apps: content (2.8.34), assets (2.8.34), categories (2.8.34), perch_blog (5.0), perch_forms (1.8.3)
App runtimes: <?php $apps_list = array( 'content', 'categories', 'perch_blog', 'perch_forms', );
PERCH_LOGINPATH: /perch
PERCH_PATH: /home/flexiuy104/domains/apz.flexiflyer.nl/public_html/perch
PERCH_CORE: /home/flexiuy104/domains/apz.flexiflyer.nl/public_html/perch/core
PERCH_RESFILEPATH: /home/flexiuy104/domains/apz.flexiflyer.nl/public_html/perch/resources
Image manipulation: GD
PHP limits: Max upload 64M, Max POST 64M, Memory: 128M, Total max file upload: 64M
F1: 6a33f95eca3667f9e0c39bf5ca2980fe
Resource folder writeable: Yes
DOCUMENT_ROOT: /home/flexiuy104/domains/apz.flexiflyer.nl/public_html
HTTP_HOST: apz.flexiflyer.nl
REQUEST_URI: /perch/core/settings/diagnostics/
SCRIPT_NAME: /perch/core/settings/diagnostics/index.php
Edwin Venhorst

Edwin Venhorst 0 points

  • 4 years ago

The problem is fixed. I moved back to PHP 5.5.38 and now everything works fine.

Rachel Andrew

Rachel Andrew 394 points
Perch Support

that would be something to take up with your host then, Perch is just reporting the message.

I will, there must be an issue with their configuration. Thanks Rachel.