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Thread tagged as: Problem, Error

Perch Compatibility Test

Hi, this is a first for me...

Built the website on our test server as normal. Client has their own server, not the norm, but didn't see any issues using it. Uploaded the files, database and the front end shows no issues and works perfectly.

Admin page loads, once you try login you get a blank white page / 500 error on chrome.

I was looking on the site for the Perch Compatibility Test but it doesn't seem to be available anymore. Has anyone had this issue, and knows how to fix it, or can anyone point me in the right direction of the Compatibility Test

Thanks

Stephen Wild

Stephen Wild 3 points

  • 2 years ago

500 error is a problem with PHP likely.

You need to check the server logs

Compatibility test is now part of the Perch/Runway Download

Rachel Andrew

Rachel Andrew 394 points
Perch Support

A 500 error isn't an error it is a notification. The same information as for getting a blank page applies https://docs.grabaperch.com/perch/help/