Upgrading from Perch 3 to Runway
Sorry if this is mentioned elsewhere, but I couldn't find any posts referencing this. It could just be me being thick!
I have just purchased 2 upgrades from Perch 2 to Runway, although I didn't notice the 2 instead of a 3. We currently have 2 Perch 3 licenses and assigned. However, I have now discovered that our developer has been working with Runway 3 and so we need to upgrade our licenses.
The 2 upgrades are showing as unassigned on our licenses page and whenever I click on this section it takes me to the Perch license setting. I can't see any way of applying the upgrades.
So firstly, have I purchased the correct thing to upgrade a single-site license for Perch3 to a single-site license for Runway 3? And assuming I have how do I now apply these both to the licenses section and our Perch sites? I have updated the code on our Perch site to Runway and of course it is now telling me that Perch Runway requires a Runway license key. I can log into the Admin portal fine, but of course the site won't display.
Again my apologies if I am being a dummy, but any assistance would be greatly appreciated.
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