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Thread tagged as: Problem, Installation, Configuration

Dashboard Icons and Left Nav Arrow not showing

I am working on a fresh install of Perch Runway 3, and I'm having issues with the Dashboard and Left Nav Arrow not showing up. I've changed colors for both the background and header color scheme and they aren't showing up. I've tried this a few times, and am getting the same results. I've attached my diagnostics and a screen capture on what I'm referring to.

Health check

    PHP 5.6.30 is up to date
    MySQL 5.5.5-10.1.20-MariaDB is up to date
    Image processing available

Summary information
    Perch Runway: 3.0.1, PHP: 5.6.30, MySQL: mysqlnd 5.0.11-dev - 20120503 - $Id: 76b08b24596e12d4553bd41fc93cccd5bac2fe7a $, with PDO
    Server OS: WINNT, cgi-fcgi
    Installed apps: content (3.0.1), assets (3.0.1), categories (3.0.1)
    App runtimes: <?php $apps_list = [ ];
    PERCH_LOGINPATH: /cvb
    PERCH_PATH: D:\home\domain.com\subdomains\newsite\cvb
    PERCH_CORE: D:\home\domain.com\subdomains\newsite\cvb\core
    PERCH_RESFILEPATH: D:\home\domain.com\subdomains\newsite\cvb\resources
    Image manipulation: GD Imagick
    PHP limits: Max upload 100M, Max POST 8M, Memory: 128M, Total max file upload: 8M
    F1: 0c66c2e1f82f9e0b7617b2cb8270f2c7
    Resource folder writeable: Yes
    SCRIPT_NAME: /cvb/core/settings/diagnostics/index.php
    REQUEST_URI: /cvb/core/settings/diagnostics/
    DOCUMENT_ROOT: D:\home\domain.com\subdomains\newsite
    HTTP_HOST: newsite.domain.com

Screen Capture:

screen capture

Linda Keele

Linda Keele 0 points

  • 2 years ago
Drew McLellan

Drew McLellan 2638 points
Perch Support

Which browser are you using?

I've tried it on Firefox, Chrome, and IE11. Same results on all browsers.

Drew McLellan

Drew McLellan 2638 points
Perch Support

Is your web server configured to handle SVG files with the correct mime type?

On the same server with hosting company. I have upgraded another site to Perch 3 (not Perch Runway) and the icons show up fine. So I would assume they are turned on.

Drew McLellan

Drew McLellan 2638 points
Perch Support

If you have another site on the server working, then it sounds like it's probably a deployment issue. Have you checked all your files have deployed?

I've even went as far as deleting everything to include database and reinstalled all of it. Still same issues. I was hoping it was something that you had seen before.

Not sure why, but looks like hosting wasn't consistent. I just looked at the MIME type for SVG and it wasn't in the entry for this domain. I should have looked at that after your previous message. Thanks for the support!