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Thread tagged as: Problem, Shop

Shipping rates problem

I'm having a problem with shipping rates not changing in my cart based on customer location. When I try to create a customer from Germany it will show norwegian shipping rate in my cart. Shipping method and shipping zones should be correctly set up according to the Perch docs. Have I missed something essential here?

Erick Green

Erick Green 0 points

  • 3 years ago
Drew McLellan

Drew McLellan 2638 points
Perch Support

Do you have reproducible steps to create this problem?

As a site can be built in almost any configuration, it's very difficult for me to be able to help without being able to isolate the issue.

Yes. The steps are described in the email I sent you couple a week ago.

Drew McLellan

Drew McLellan 2638 points
Perch Support

I don't have any record of any emails from you in our support system.

Have you guys reached a resolution on this issue?