We are transitioning over to a new forum platform. Please post new issues there. Existing threads will be dealt with here unless you choose to move them over. Visit the new forum

Forum

Thread tagged as: Installation

Installation Failure

Problem with installation, server passes compatibility test without issue, but domain/setup/perch returns blank page.

Miles Cruickshank

Miles Cruickshank 0 points

  • 6 years ago
Drew McLellan

Drew McLellan 2638 points
Perch Support

Is there anything in your server error log?

There is indeed.

maltnerd.com [Fri Aug 22 11:29:04 2014] [error] [client 92.237.233.203:53931] AH01215: PHP Fatal error: require_once() [<a href='function.require'>function.require</a>]: Failed opening required 'DIR/../core/inc/pre_config.php' (include_path='.:/usr/share/pear5:/usr/share/ZendFramework') in /home/sites/maltnerd.com/public_html/perch/setup/index.php on line 3

Drew McLellan

Drew McLellan 2638 points
Perch Support

Which version of PHP are you running?

Currently 5.2.

Drew McLellan

Drew McLellan 2638 points
Perch Support

Perch requires PHP 5.3.

Okay, no problem, upgraded to 5.5 and have now got setup form. Cheers.