Forum
Password Reset
Hi there,
I've misplaced my password for one of my accounts so clicked reset password and entered my email address. The email I entered is correct and I've checked spam etc in my mail but I've not received the reset email. I thought they came within a couple of minutes, I did this last night and still nothing.
Has anyone else had this problem at all?
Many thanks.
Have you previously confirmed that your email configuration is working?
Thanks for your reply, how would I do this? I did the usual configuration when setting up the licence. In my config.php file the email configured is the one that I'm using to reset the password. Is this what you're referring to?
There's a page to test it from the Settings section within Perch.
It sounds like you'll need to reset the password in the database. Do you have access to make edits directly?
I see yes I can access the database. I'm working locally. What do I need to do exactly?
Many thanks for your help.
In the
perch2_userstable, find your user and set the password to:This will enable you to log in with a password of
passwordOnce you're logged in, update your password to something better.
Many thanks for your help, all sorted now.