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Thread tagged as: Problem

User Roles - all permissions cleared and won't save!

A client contacted me to say they can't log in all of a sudden to their v 2.2 installation of Perch. After a bit of faffing I realised it is because the permissions of all roles except for the super admin have been cleared so they can't even log in. I tried to check the relevant boxes again and it looks like it has saved but when I leave the page and go back again all the boxes are cleared again! What's going on? It's been working fine for a couple of years now.

Lisa Morena

Lisa Morena 1 points

  • 6 years ago
Rachel Andrew

Rachel Andrew 394 points
Perch Support

We can't offer support for such an old version of Perch. Something may have changed in the hosting environment as code doesn't just stop working. Something has changed.

Our suggestion would be to update Perch and see if you still have the issue.

It is quite a lareg update - is it still just a matter of replacing the core files? It is only a very small cms anyway for one page of a site

Drew McLellan

Drew McLellan 2638 points
Perch Support

Mainly the core folder, but you'll also need to update the markitup editor. Instructions are on https://grabaperch.com/update