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Thread tagged as: Problem, Redactor

Problem add assets redactor

Drew, I know this is a know issue as per this post:

We are experiencing the same , however inserting images in Safari seems to work, but not in other browsers. However we have noticed the following additional bug. When we try to insert a file it opens the assets folder in grid view. If we select a file and then 'use selected', it does not work.

However if we switch to list view in assets prior to selecting the file. Select the file and the 'use selected' it works.

Are you aware of this ?

Any idea when bugs will be resolved?

Mark it up is not really an option for most our content editors (clients) , they think it like trying to learn to write code, so pretty important there is a decent editor that works fairly seamlessly with a simple work flow, be that TinyMCE, CK Editor , Redactor or any other.

We have video of these bugs if that would help to you.
Gary P

Gary P 0 points

  • 3 years ago
Drew McLellan

Drew McLellan 2638 points
Perch Support

3 years ago

Can you post your diagnostics report please?
Gary P

Gary P 0 points

3 years ago

Drew do you need extended or basic ?
Drew McLellan

Drew McLellan 2638 points
Perch Support

3 years ago

Either is fine.
Gary P

Gary P 0 points

3 years ago 
Perch: 3.0.5, PHP: 5.4.45, MySQL: mysqlnd 5.0.10 - 20111026 - $Id: c85105d7c6f7d70d609bb4c000257868a40840ab $, with PDO
Server OS: Linux, cgi-fcgi
Installed apps: content (3.0.5), assets (3.0.5), categories (3.0.5), perch_blog (5.5.1), perch_events (1.9.5), perch_gallery (2.8.9)
App runtimes: <?php $apps_list = [ 'perch_blog', 'perch_events', 'perch_gallery' ];
PERCH_LOGINPATH: /cms
PERCH_PATH: /home/wishuponastar/public_html/cms
PERCH_CORE: /home/wishuponastar/public_html/cms/core
PERCH_RESFILEPATH: /home/wishuponastar/public_html/cms/resources
Image manipulation: GD
PHP limits: Max upload 30M, Max POST 8M, Memory: 128M, Total max file upload: 8M
F1: 0c66c2e1f82f9e0b7617b2cb8270f2c7
Resource folder writeable: Yes
DOCUMENT_ROOT: /home/wishuponastar/public_html
HTTP_HOST: www.whenyouwishuponastar.org.uk
REQUEST_URI: /cms/core/settings/diagnostics/
SCRIPT_NAME: /cms/core/settings/diagnostics/index.php

We can't upgrade because this was causing issues ?

Feel like we are in a downward spiral :-(
Drew McLellan

Drew McLellan 2638 points
Perch Support

3 years ago

Can you confirm this is still happening for you in the current version? I suspect so, but useful to confirm.