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License key is not valid for this domain....but it is!

I am trying to log into a client's site that I haven't logged into for a while and it says that the license key is not valid for the domain, but when I look at my licenses, the correct domain is added as the live domain for that license key!

Lisa Morena

Lisa Morena 1 points

  • 1 year ago
Duncan Revell

Duncan Revell 78 points
Registered Developer

Hi Lisa,

this most often happens when the underlying version of PHP on your hosting has been updated.

I'm guessing: is this a Perch v2 site? If so, upgrade to v2.8.34 (or even v3) and it should start working again.

Yes thanks I had seen that in another thread after posting and the upgrade has sorted it. Thanks for the reply.