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Thread tagged as: Forms

Contact Form Not Sending

My client sent me an email last night saying that the contact form is not sending right now. I can't figure out what is going on. Here is the diagnostic data below the form:

SELECT u.*, r.* FROM perch2_users u, perch2_user_roles r WHERE u.roleID=r.roleID AND u.userEnabled=1 AND u.userID=2 AND u.userHash='0a3ef1788c013bca84947a9f21655678' LIMIT 1
UPDATE perch2_users SET userHash='b3693dd9136ee90ae3688fedd31d3acf' WHERE userID='2'
[40]
SELECT p.privKey FROM perch2_user_privileges p
[23]
SELECT * FROM (SELECT DISTINCT settingID, settingValue, userID FROM perch2_settings WHERE userID=2 OR userID=0 ORDER BY userID DESC) AS settings GROUP BY settingID, settingValue, userID
[1]
SELECT * FROM perch2_forms WHERE formID=1 LIMIT 1
Queries: 6
Memory: 2.2784
Array
(
    [type] => 8
    [message] => Undefined index: akismet
    [file] => /home/helmstar/public_html/perch/addons/apps/perch_forms/modes/form.settings.post.php
    [line] => 83
)

Is the fix as simple as adding an Askimet API Key? Any help is appreciated. I do not know Perch very well.

Jesse

Jesse Wahl

Jesse Wahl 0 points

  • 3 years ago
Drew McLellan

Drew McLellan 2638 points
Perch Support

That warning won't stop the email sending.

Have you tested the email settings in the Settings section?