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Thread tagged as: Problem, Installation, Configuration

Sorry, your license key isn't valid for this domain.

Hi, I am trying to move an existing Perch site to a new host.

I have successfully imported the database and it seems to be connecting ok. But when I try to login I get the error message... "Sorry, your license key isn't valid for this domain. Log into your Perch account and add the following as your live or testing domain: randlewhite.co.uk"

However, the live domain for the license is already set to randlewhite.co.uk and always has been. All that's changed is that the domain points to a new host.

I have updated the config.php to use the new database, username, server and password. I have left the license key the same.

Can you help? Thanks

Nick L

Nick L 0 points

  • 2 years ago

Nick. Have you gone ahead and updated the perch licensing server anyways and saved the settings. Even if the settings are already correct, saving again will do no harm.

Also, make sure your running the latest version of perch. The new host may be running a newer version of PHP and this would also cause this issue.

Nick L

Nick L 0 points

Thanks Robert. That seemed to do the trick. Cheers Nick

Awesome..