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Hi!

So I'm using the customer_create_paswordless.html template and once someone submits the order and pays the email that my client recieves doesn't pull through the address that was entered on the form. Can you suggest any errors that I have done?

Thank you!

 <div class="col_two_third ">
                        <div class="well well-lg nobottommargin" style="background-color: transparent">

                        <h3>Checkout</h3>



<perch:form id="register" method="post" app="perch_shop">




    <fieldset>

        <div>
            <perch:label for="first_name">First name</perch:label>
            <perch:input type="text" id="first_name" required="true" label="First name" class="required form-control input-block-level" />
            <perch:error for="first_name" type="required">Please add your name</perch:error>
        </div>

        <div>
            <perch:label for="last_name">Last name</perch:label>
            <perch:input type="text" id="last_name" required="true" label="Last name" class="required form-control input-block-level" />
            <perch:error for="last_name" type="required">Please add your name</perch:error>
        </div>

        <div>
            <perch:label for="email">Email</perch:label>
            <perch:input type="email" id="email" required="true" placeholder="you@company.com" helper="PerchMembers_Members::check_email" class="required form-control input-block-level"/>
            <perch:error for="email" type="required">Please add your email address</perch:error>
            <perch:error for="email" type="helper">That email address is already in use</perch:error>
            <perch:input type="hidden" id="password" value="__auto__" />
        </div>

    </fieldset>

    <fieldset>
        <legend>Shipping address</legend>


        <div>
            <perch:label for="address_1">Address 1</perch:label>
            <perch:input type="text" id="address_1" required="true" label="Address 1" class="required form-control input-block-level"/>
            <perch:error for="address_1" type="required">Please add the first line of your address</perch:error>
        </div>

        <div>
            <perch:label for="address_2">Address 2</perch:label>
            <perch:input type="text" id="address_2" label="Address 2" class="form-control input-block-level"/>
        </div>

        <div>
            <perch:label for="postcode">Postal code</perch:label>
            <perch:input type="text" id="postcode" label="Postal code" class="required form-control input-block-level"/>
            <perch:error for="postcode" type="required">Please add your postcode</perch:error>
        </div>

        <div>
            <perch:label for="city">City</perch:label>
            <perch:input type="text" id="city" label="City" class="form-control input-block-level"/>
        </div>

        <div>
            <perch:label for="county">County</perch:label>
            <perch:input type="text" id="county" label="County" class="form-control input-block-level"/>
        </div>


    </fieldset> 


        <div>
            <perch:input type="submit" value="Proceed to Payment" class="button button-3d button-black nomargin"/>

        </div>


    <perch:success>
        <p>Thanks!</p>
        <a href="checkout-guest.php" class="button button-3d button-black nomargin"> Enter Billing Information</a>
    </perch:success>

</perch:form>


     </div>
</div>
Jade Marling

Jade Marling 0 points

  • 1 year ago
Drew McLellan

Drew McLellan 2638 points
Perch Support

Can you post your diagnostics report please?


Perch: 3.0.10 Production mode: Production (100) Installed apps: content (3.0.10), assets (3.0.10), categories (3.0.10), perch_blog (5.6.1), perch_events (1.9.5), perch_forms (1.9.1), perch_shop_orders (1.2.5), perch_shop_products (1.2.5), perch_shop (1.2.5), perch_members (1.6.2) DB driver: PDO DB tables: perch2_blog_authors (8), perch2_blog_comments (365), perch2_blog_index (6414), perch2_blog_posts (232), perch2_blog_posts_to_tags (0), perch2_blog_sections (2), perch2_blog_tags (0), perch2_blog_webmention_queue (0), perch2_blogs (1), perch2_categories (11), perch2_category_counts (8), perch2_category_sets (3), perch2_content_index (13509), perch2_content_items (1026), perch2_content_regions (225), perch2_events (49), perch2_events_categories (0), perch2_events_to_categories (0), perch2_forms (0), perch2_forms_responses (0), perch2_members (14), perch2_members_forms (2), perch2_members_member_tags (0), perch2_members_sessions (8), perch2_members_tags (0), perch2_menu_items (15), perch2_navigation (0), perch2_navigation_pages (0), perch2_page_templates (1), perch2_pages (82), perch2_resource_log (2829), perch2_resource_tags (32), perch2_resources (1881), perch2_resources_to_tags (166), perch2_settings (46), perch2_shop_addresses (922), perch2_shop_admin_index (32), perch2_shop_brands (16), perch2_shop_cart (2531535), perch2_shop_cart_data (604), perch2_shop_cart_items (333), perch2_shop_countries (0), perch2_shop_currencies (1), perch2_shop_customers (167), perch2_shop_emails (3), perch2_shop_index (2597), perch2_shop_option_values (12), perch2_shop_options (3), perch2_shop_order_items (453), perch2_shop_order_promotions (0), perch2_shop_order_statuses (9), perch2_shop_orders (223), perch2_shop_orders_meta (0), perch2_shop_product_files (0), perch2_shop_product_option_values (16), perch2_shop_product_options (4), perch2_shop_product_tags (0), perch2_shop_products (39), perch2_shop_promotions (0), perch2_shop_sales (0), perch2_shop_search (30), perch2_shop_shipping_zone_countries (0), perch2_shop_shipping_zones (1), perch2_shop_shippings (1), perch2_shop_tax_exhibits (472), perch2_shop_tax_group_rates (1), perch2_shop_tax_groups (1), perch2_shop_tax_locations (1), perch2_shop_tax_rates (0), perch2_shop_variants (16), perch2_user_passwords (15), perch2_user_privileges (89), perch2_user_role_privileges (60), perch2_user_roles (3), perch2_users (13) Users: 13 App runtimes: <?php $apps_list = [ 'perch_blog', 'perch_events', 'perch_forms', 'perch_members', 'perch_shop', ]; Scheduled tasks for perch_blog: delete_spam_comments (1440 mins), publish_posts (1 mins), process_webmentions (1 mins) Editor plug-ins: ckeditor, tinymce H1: 2514f3ace0d10b65b2c0b7137215b884 L1: 862f603c30a4f8bdd00519b24bbeee1d F1: 3b606135b33e6a102526838f4152a807 headerColour: #ffffff content_singlePageEdit: 1 helpURL: siteURL: / hideBranding: 1 content_collapseList: 1 lang: en-gb update_2.8.32: done latest_version: on_sale_version: perch_shop_update: 1.2.5 headerScheme: light perch_members_login_page: /login.php?r={returnURL} perch_shop_price_tax_mode: inc perch_shop_site_url: http://www.walesairambulance.com perch_shop_product_url: product.php?{slug} perch_shop_default_currency: 1 perch_shop_reporting_currency: 1 perch_shop_invoice_number_format: Invoice%d dashboard: 1 hide_pwd_reset: 0 content_hideNonEditableRegions: 1 content_frontend_edit: 0 perch_shop_paypal_email: ebay@walesairambulance.com perch_shop_display_oos: 0 logoPath: /admin/resources/logo-3.png perch_blog_update: 5.6 perch_blog_post_url: news.php?s={postSlug} perch_blog_site_name: perch_blog_slug_format: %Y-%m-%d-{postTitle} perch_blog_akismet_key: perch_blog_max_spam_days: 0 perch_blog_comment_notify: 0 perch_events_update: 1.8 perch_events_detail_url: event.php?s={eventSlug} perch_members_update: 1.4 update_2.8.34: done update_3.0.10: done PERCH_DEVELOPMENT: 10 PERCH_STAGING: 50 PERCH_PRODUCTION: 100 PERCH_DB_USERNAME: walesair2 PERCH_DB_SERVER: 213.171.200.89 PERCH_DB_DATABASE: walesairambulance2 PERCH_DB_PREFIX: perch2_ PERCH_TZ: UTC PERCH_EMAIL_FROM: jade@picseli.co.uk PERCH_EMAIL_FROM_NAME: Jade Marling PERCH_LOGINPATH: /admin PERCH_PATH: /home/linweb34/w/walesairambulance.com/user/htdocs/admin PERCH_CORE: /home/linweb34/w/walesairambulance.com/user/htdocs/admin/core PERCH_RESFILEPATH: /home/linweb34/w/walesairambulance.com/user/htdocs/files PERCH_RESPATH: /files PERCH_HTML5: 1 PERCH_YOUTUBE_API_KEY: AIzaSyDV-SrO1_NenDREJCfxgwz-lA73LegTwZQ PERCH_RUNWAY: PERCH_ERROR_MODE: DIE PERCH_DATE_LONG: %d %B %Y PERCH_DATE_SHORT: %d %b %Y PERCH_TIME_SHORT: %H:%M PERCH_TIME_LONG: %H:%M:%S PERCH_RUNWAY_ROUTED: PERCH_STRONG_PASSWORDS: PERCH_ASSET_VERSION: 23f8a1427c17ade109a3 PERCH_DEBUG: PERCH_PREVIEW_ARG: preview PERCH_TEMPLATE_PATH: /home/linweb34/w/walesairambulance.com/user/htdocs/admin/templates PERCH_TEMPLATE_FILTERS: PERCH_DEFAULT_DOC: index.php PERCH_DEFAULT_EXT: .php PERCH_PRODUCTION_MODE: 100 PERCH_XHTML_MARKUP: PERCH_RWD: 1 PERCH_HTML_ENTITIES: PERCH_SSL: PERCH_STRIPSLASHES: PERCH_PROGRESSIVE_FLUSH: 1 PERCH_PARANOID: PERCH_FORCE_SECURE_COOKIES: PERCH_DEFAULT_BUCKET: default PERCH_TRANSLATION_ASSIST: PERCH_PASSWORD_MIN_LENGTH: 6 PERCH_MAX_FAILED_LOGINS: 10 PERCH_AUTH_LOCKOUT_DURATION: 1 HOUR PERCH_VERIFY_UPLOADS: PERCH_PRIV_ASSIST: PERCH_CUSTOM_EDITOR_CONFIGS: PERCH_ENABLE_EXIF: 1 PERCH_AUTH_PLUGIN: PERCH_DB_CHARSET: utf8 PERCH_DB_PORT: PERCH_DB_SOCKET: PERCH_SHOP_VERSION: 1.2.5 PERCH_APPS_EDITOR_PLUGIN: markitup PERCH_APPS_EDITOR_MARKUP_LANGUAGE: markdown Hosting settings PHP: 5.6.32 Zend: 2.6.0 OS: Linux SAPI: cgi-fcgi Safe mode: not detected MySQL client: 5.5.56-MariaDB MySQL server: 5.6.36-log Free disk space: 242.54 GB Extensions: Core, date, ereg, libxml, openssl, pcre, sqlite3, zlib, bz2, calendar, ctype, curl, hash, fileinfo, filter, ftp, gettext, gmp, SPL, iconv, intl, pcntl, session, standard, posix, readline, Reflection, Phar, shmop, SimpleXML, sockets, mbstring, sysvmsg, sysvsem, sysvshm, tokenizer, wddx, xml, cgi-fcgi, bcmath, dba, dom, gd, imap, json, ldap, exif, mcrypt, mssql, mysql, mysqli, odbc, PDO, pdo_dblib, pdo_mysql, PDO_ODBC, pdo_pgsql, pdo_sqlite, pgsql, pspell, snmp, soap, tidy, xmlreader, xmlrpc, xmlwriter, xsl, zip, mhash, ionCube Loader GD: Yes ImageMagick: No PHP max upload size: 20M PHP max form post size: 20M PHP memory limit: 64M Total max uploadable file size: 20M Resource folder writeable: Yes Session timeout: 24 minutes Native JSON: Yes Filter functions: Yes Transliteration functions: Yes PATH: /usr/local/sbin:/usr/local/bin:/usr/sbin:/usr/bin PWD: /var/www/fcgi PHP_FCGI_MAX_REQUESTS: 100 ORIG_SCRIPT_NAME: /fcgi-bin/php56-cgi ORIG_PATH_TRANSLATED: /home/linweb34/w/walesairambulance.com/user/htdocs/admin/core/settings/diagnostics/index.php ORIG_PATH_INFO: /admin/core/settings/diagnostics/index.php ORIG_SCRIPT_FILENAME: /var/www/fcgi/php56-cgi SCRIPT_NAME: /admin/core/settings/diagnostics/index.php REQUEST_URI: /admin/core/settings/diagnostics/?extended QUERY_STRING: extended REQUEST_METHOD: GET SERVER_PROTOCOL: HTTP/1.0 GATEWAY_INTERFACE: CGI/1.1 REDIRECT_URL: /admin/core/settings/diagnostics/index.php REDIRECT_QUERY_STRING: extended REMOTE_PORT: 44076 SCRIPT_FILENAME: /home/linweb34/w/walesairambulance.com/user/htdocs/admin/core/settings/diagnostics/index.php SERVER_ADMIN: support@fasthosts.com CONTEXT_DOCUMENT_ROOT: /var/www/fcgi/ CONTEXT_PREFIX: /fcgi-bin/ REQUEST_SCHEME: http DOCUMENT_ROOT: /home/linweb34/w/walesairambulance.com/user/htdocs REMOTE_ADDR: 91.103.188.194 SERVER_PORT: 80 SERVER_ADDR: 127.0.0.1 SERVER_NAME: www.walesairambulance.com SERVER_SOFTWARE: Apache HTTP_UPGRADE_INSECURE_REQUESTS: 1 HTTP_COOKIE: _ga=GA1.2.1310712203.1510226249; _gid=GA1.2.1318127142.1510226249; PHPSESSID=2in5lnrni5csettmbcgqtrhu12; p_m=4e505c2007c1c18bbbe2fbcb3c2ddb167d7f8e20; cmsa=1 HTTP_REFERER: http://www.walesairambulance.com/admin/core/settings/diagnostics/ HTTP_ACCEPT_ENCODING: gzip, deflate HTTP_ACCEPT_LANGUAGE: en-GB,en;q=0.5 HTTP_ACCEPT: text/html,application/xhtml+xml,application/xml;q=0.9,*/*;q=0.8 HTTP_USER_AGENT: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:56.0) Gecko/20100101 Firefox/56.0 HTTP_CONNECTION: close HTTP_X_FORWARDED_FOR: 91.103.188.194 HTTP_X_REAL_IP: 91.103.188.194 HTTP_HOST: www.walesairambulance.com UNIQUE_ID: WgRtu3c6jN9IdNJEuQOPmgAAAAg on: 127.0.0.1 REDIRECT_STATUS: 200 REDIRECT_HANDLER: application/x-httpd-php56 REDIRECT_UNIQUE_ID: WgRtu3c6jN9IdNJEuQOPmgAAAAg REDIRECT_on: 127.0.0.1 FCGI_ROLE: RESPONDER PHP_SELF: /admin/core/settings/diagnostics/index.php REQUEST_TIME_FLOAT: 1510239675.7793 REQUEST_TIME: 1510239675

Is there any progress on this?

Drew McLellan

Drew McLellan 2638 points
Perch Support

Are you following the guide in the documentation?