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Thread tagged as: Problem, Error

Sorry, your license key isn't valid for this domain – domain is IP restricted

We're testing Perch out as a potential solution to power a wiki. I envision this might be upgraded to Perch Runway in the near future. However, we've hit a stumbling block.

I've put the domain in as one of the authorised domains. However, when visiting the site and attempting to login, I'm getting the "Sorry, your license key isn't valid for this domain" error.

Now this domain is private and as such, it has access restricted by IP address. Is this this likely to be what is causing the issue and if it is, what is the workaround for this?

Thanks in advance.

Ben Furfie

Ben Furfie 3 points

  • 3 years ago
Drew McLellan

Drew McLellan 2638 points
Perch Support

What is the exact message you get? It should tell you what value you need to configure in your account for it to work.

Ben Furfie

Ben Furfie 3 points
Registered Developer

It seems to be working now. I'll monitor it on my end, but it could be because we've disabled the IP restriction temporarily.