Forum
Licence transfer
Hi Drew/Rachel
I’d like to transfer ownership of a licence please. I sent an email to hello@grabaperch.com yesterday with the licence key and email address of the new account. Not sure if you received it? Did I email the correct address for a transfer request?
Many thanks Louise
Yes, we received it and responded.
Thanks Drew. As per your email, I’ve logged into my Perch Account and tried to update my email address. However, I get the following warning:
“An account with that email already exists. Reset your password."
I don’t understand why I get this message. As far as I know, I’ve never created an account with the email I’m trying to use. I used the email to sign up to get access to the Perch demo a long time ago but that is all. Please can you advise? I don’t want to do anything that could get me locked out of my account.