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Thread tagged as: Problem

Can't sign in to Perch across multiple websites

I have upgraded php on my server to the latest available (7.1 from memory) as recommended in the Perch upgrade instructions from 2 - 3. This because I have decided yto bite the bullet and upgrade one of my websites from v2 - v3.

I now don't seem to be able to sign in to perch on a single website. The older ones are simply blank screening and the more recent ones say the licence details are incorrect.

Is this a known issue and if so what is the workaroned.

Either way - Help!

mark buckley

mark buckley 0 points

  • 3 years ago
Drew McLellan

Drew McLellan 2638 points
Perch Support

Make sure you're on the last version of Perch 2. That fixes the PHP 7 support issue.

For the blank screen you need to check the error log.

Well the documention might have warned. I now have several websites in tatters (v1) and can't log in to a single one of them whether v1 or v2!

Goodness me this is a disaster the phones are screaming with support calls and the mailbox is full.

Drew McLellan

Drew McLellan 2638 points
Perch Support

I would probably roll back to the previous version of PHP until you have a chance to test changes before you update a live web server.