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Thread tagged as: Problem, Error, Configuration

License Key Issue

Hello,

I have a few Perch licenses in my account and I seem to have inadvertently deactivated one for a client of ours and we can now no longer login to the admin area. How do you recommend we go about fixing this? I have tried adding the URL to the licenses I think are currently not assigned to any sites, but have had no luck.

Any help you can offer would be greatly appreciated.

Lee Stoker

Lee Stoker 0 points

  • 1 week ago
Hussein Al Hammad

Hussein Al Hammad 99 points
Registered Developer

Hello Lee,

You should be able to see the license in your perch/config/config.php and then try to match it to those in your account.

Drew McLellan

Drew McLellan 2624 points
Perch Support

Have you checked the information posted here? https://grabaperch.com/blog/archive/2018-11-14-old-perch-installs-and-php-7

Sounds like it might be the problem.