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Thread tagged as: Problem, Error, Runway

Your license key isn't valid for this domain after update to perch 3

Hi,

Since a few weeks I wasn't able anymore to login to the perch panel so I updated runway to version 3 according to the instructions I found here: https://docs.grabaperch.com/runway/upgrading/

After the update, I still wasn't able to login and still got the error message "Sorry, your license key isn't valid for this domain. Log into your Perch account and add the following as your live or testing domain: headoffice.be". The license key in the config file is the same as written here https://account.perchcms.com/licenses/runway

Are there some other things that need to be done?

Head Office

Head Office 0 points

  • 2 months ago

Based on some history of seeing this problem come up a few times here, its probably worth checking you're on an up to date PHP level.

Drew McLellan

Drew McLellan 2637 points
Perch Support

Which version of PHP are you on?

Sorry forgot to mention, we are on php version 7.2.

Hi, I found the solution. Apparently I had to delete the core-directory completely and reupload the new core-dir. Just replacing it (I use filezilla for this) wasn't enough.