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Thread tagged as: Problem, Error, Installation

Download not working

When I try to download it just takes me to a blank screen, inspector says its sending headers with a content-length header of 0

Andrew Wallace

Andrew Wallace 0 points

  • 3 years ago
Rachel Andrew

Rachel Andrew 394 points
Perch Support

We moved servers over Christmas, and there was a temporary issue like that however I have just tested a download of Perch and Runway and both extracted correctly.

Where are you downloading from?

From: https://account.perchcms.com/licenses/runway

on this account the download v3 button takes me to a download url like:

https://account.perchcms.com/download/R3-20701-looks-private

but with a token I assumed was private, the page itself is just blank with no html

Rachel Andrew

Rachel Andrew 394 points
Perch Support

We can have a look at it - is there a reason you can't download from the site in the meantime? https://perchrunway.com/

Sweet, I didn't know there was a public link for runway, thanks!