Thread tagged as: Question, Problem, Forms

Forms App not sending notification email properly.

This is a very odd problem that I'm encountering. I'm using the Forms App and upon form completion it sends the emails to the sender and the recipient, except for when the email address is <name>

I've tested it with several different email addresses and they all work. But as far as I can tell, Perch or the server doesn't like the emails

The email address is through Gmail for Business, a paid account, and should be capable of receiving these emails.

Any thoughts on where to start here?

Matt Quirk

Matt Quirk 0 points

  • 5 years ago
Rachel Andrew

Rachel Andrew 394 points
Perch Support

That sounds like a server routing issue, it certainly isn't a Perch issue. I would either look in the server mail logs or raise a ticket with the host.

Thanks Rachel, will do and let you know what I find in case this happens to anyone else.

Hello Matt,

I am curious about this issue. Thank you for any post you add following your investigation.

Drew McLellan

Drew McLellan 2638 points
Perch Support

I've had good success using for testing outgoing email. That will help you verify that Perch is sending the email.