Forum
Form app: Send response via email not working
Hi, I have installed a contact form on https://hilanorte.lapatineta.com/contacto.html Everything works fine except I do not receive any email in my inbox. I had setup form settings and tested e-mail in general settings (it said it's fine).
Here is my diagnostics:
Perch: 2.7.9
Production mode: Production (100)
Installed apps: content (2.7.9), assets (2.7.9), categories (2.7.9), perch_blog (4.5.4), perch_events (1.9), perch_forms (1.8.2)
DB driver: PDO
DB tables: perch2_categories, perch2_category_counts, perch2_category_sets, perch2_content_index, perch2_content_items, perch2_content_regions, perch2_events, perch2_events_categories, perch2_events_to_categories, perch2_forms, perch2_forms_responses, perch2_navigation, perch2_navigation_pages, perch2_page_templates, perch2_pages, perch2_resource_tags, perch2_resources, perch2_resources_to_tags, perch2_settings, perch2_user_privileges, perch2_user_role_privileges, perch2_user_roles, perch2_users
Users: 1
App runtimes:
<?php
$apps_list = array(
'content',
'categories',
'perch_blog',
'perch_forms',
'perch_events',
);
Scheduled tasks for perch_blog: delete_spam_comments (1440 mins)
Scheduled tasks for perch_events: update_category_counts (60 mins)
Editor plug-ins: markitup
H1: 8c6039cbc8371877bb368816a9bdb92a
L1: 7e44f32d2203065123015a2516b82a7a
headerColour: #ffffff
content_singlePageEdit: 1
helpURL:
siteURL: /
hideBranding: 0
content_collapseList: 1
lang: en-gb
update_2.7.9: done
latest_version: 2.5.3
on_sale_version: 2.7.9
perch_events_update: 1.8
headerScheme: light
perch_blog_post_url: /blog/post.php?s={postSlug}
perch_blog_slug_format: {postTitle}
perch_blog_akismet_key:
perch_blog_max_spam_days: 0
perch_events_detail_url: /events/event.php?event={eventSlug}
dashboard: 0
hide_pwd_reset: 0
content_hideNonEditableRegions: 0
content_frontend_edit: 0
perch_blog_comment_notify: 0
PERCH_DEVELOPMENT: 10
PERCH_STAGING: 50
PERCH_PRODUCTION: 100
PERCH_DB_USERNAME: raulserrano
PERCH_DB_SERVER: mysql.hilanorte.lapatineta.com
PERCH_DB_DATABASE: hilanorte
PERCH_DB_PREFIX: perch2_
PERCH_TZ: UTC
PERCH_EMAIL_FROM: serranocervantes@gmail.com
PERCH_EMAIL_FROM_NAME: Raul Serrano
PERCH_LOGINPATH: /perch
PERCH_PATH: /home/raulserrano/hilanorte.lapatineta.com/perch
PERCH_CORE: /home/raulserrano/hilanorte.lapatineta.com/perch/core
PERCH_RESFILEPATH: /home/raulserrano/hilanorte.lapatineta.com/perch/resources
PERCH_RESPATH: /perch/resources
PERCH_HTML5: 1
PERCH_RUNWAY:
PERCH_ERROR_MODE: DIE
PERCH_DATE_LONG: %d %B %Y
PERCH_DATE_SHORT: %d %b %Y
PERCH_TIME_SHORT: %H:%M
PERCH_TIME_LONG: %H:%M:%S
PERCH_DEBUG:
PERCH_PREVIEW_ARG: preview
PERCH_TEMPLATE_PATH: /home/raulserrano/hilanorte.lapatineta.com/perch/templates
PERCH_DEFAULT_DOC: index.php
PERCH_DEFAULT_EXT: .php
PERCH_PRODUCTION_MODE: 100
PERCH_RWD:
PERCH_HTML_ENTITIES:
PERCH_SSL:
PERCH_STRIPSLASHES:
PERCH_AUTH_PLUGIN:
PERCH_DB_CHARSET: utf8
PERCH_DB_PORT:
PERCH_DB_SOCKET:
HOSTING SETTINGS
PHP: 5.4.36
Zend: 2.4.0
OS: Linux
SAPI: cgi-fcgi
Safe mode: not detected
MySQL client: mysqlnd 5.0.10 - 20111026 - $Id: c85105d7c6f7d70d609bb4c000257868a40840ab $
MySQL server: 5.1.56-log
Extensions: Core, date, ereg, libxml, pcre, sqlite3, filter, mbstring, SPL, PDO, Reflection, pdo_sqlite, hash, session, cgi-fcgi, bcmath, bz2, calendar, ctype, curl, dom, standard, ftp, gd, gettext, exif, iconv, imap, json, mcrypt, mysqlnd, mysqli, openssl, pcntl, pdo_mysql, posix, pspell, mysql, SimpleXML, soap, sockets, tokenizer, xml, xmlreader, xmlrpc, xmlwriter, xsl, zip, zlib, imagick, mhash
GD: Yes
ImageMagick: Yes
PHP max upload size: 64M
PHP max form post size: 65M
PHP memory limit: 90M
Total max uploadable file size: 64M
Resource folder writeable: Yes
Session timeout: 24 minutes
Native JSON: Yes
Filter functions: Yes
Transliteration functions: No
PATH: /bin:/usr/bin:/sbin:/usr/sbin
RAILS_ENV: production
SCRIPT_NAME: /perch/core/settings/diagnostics/index.php
REQUEST_URI: /perch/core/settings/diagnostics/?extended
QUERY_STRING: extended
REQUEST_METHOD: GET
SERVER_PROTOCOL: HTTP/1.1
GATEWAY_INTERFACE: CGI/1.1
REMOTE_PORT: 50920
SCRIPT_FILENAME: /home/raulserrano/hilanorte.lapatineta.com/perch/core/settings/diagnostics/index.php
SERVER_ADMIN: webmaster@hilanorte.lapatineta.com
DOCUMENT_ROOT: /home/raulserrano/hilanorte.lapatineta.com
REMOTE_ADDR: 2.137.250.97
SERVER_PORT: 80
SERVER_ADDR: 67.205.11.233
SERVER_NAME: hilanorte.lapatineta.com
SERVER_SOFTWARE: Apache
HTTP_COOKIE: _ga=GA1.2.1086430424.1418851257; cmsa=1; PHPSESSID=t%2CjwfuILiJn7iN1hop87o0
HTTP_ACCEPT_LANGUAGE: es,en-US;q=0.8,en;q=0.6,pt;q=0.4,it;q=0.2,gl;q=0.2
HTTP_ACCEPT_ENCODING: gzip, deflate, sdch
HTTP_REFERER: https://hilanorte.lapatineta.com/perch/core/settings/diagnostics/
HTTP_USER_AGENT: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_9_4) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/40.0.2214.91 Safari/537.36
HTTP_ACCEPT: text/html,application/xhtml+xml,application/xml;q=0.9,image/webp,*/*;q=0.8
HTTP_CONNECTION: close
HTTP_HOST: hilanorte.lapatineta.com
DH_USER: raulserrano
dsid: 28467464
SCRIPT_URI: https://hilanorte.lapatineta.com/perch/core/settings/diagnostics/
SCRIPT_URL: /perch/core/settings/diagnostics/
UNIQUE_ID: VMdTbdBx6fMAAA@dT-QAAAAG
FCGI_ROLE: RESPONDER
PHP_SELF: /perch/core/settings/diagnostics/index.php
REQUEST_TIME_FLOAT: 1422349165.7277
REQUEST_TIME: 1422349165
If you turn on debug for the page and submit the form, you should be able to see if the email is being sent.
Debug Message
Is that from the page on your site where the form is after posting the form? That looks like output from the Perch control panel.
So it looks like the email is being sent. Your next step is to look into the delivery from your server.
Solved by Dreamhost:
Working!