Thread tagged as: Problem, Error

Login screens simply empty themselves on pc's using chrome, firefox and explorer...

I am desperately of help in understanding this. It've never happened before, we've deployed perch since v1 30 odd times. All of a sudden certain a couple of users are reporting, across all browsers, that they are trying to login into their accounts and the login screen just clears when they hit 'Login'. Am at wits end. Can anyone shed any light on this please? Clearing cache, etc etc makes no difference. It's as though the browser isn't sending the data to query the DB to see if they are even registered as users, it simply empties both fields......Thank you so much in advance.

R T Partridge

R T Partridge 0 points

  • 5 years ago
Drew McLellan

Drew McLellan 2638 points
Perch Support

It sounds like your server might not be persisting PHP sessions. Check that the server's temp folder isn't full.

Thank you Drew, looking into it now. It's just so odd as it's only this particular project and it's only on windows users within the project, ubuntu and mac are perfect...Thank you thank you again. Tim

Drew McLellan

Drew McLellan 2638 points
Perch Support

That sounds unlikely - there must be more to it.

Although step you can follow is to turn on debug- that should enable you to see what's happening when you try to log in. If there's an error you should see it there.

If you don't see any change before and after submitting the login form, that means that one of these is happening

  1. You're getting logged in and then thrown back out immediately - so sessions aren't working
  2. The page is being redirected and the form data is being lost - check your server side redirects