Thread tagged as: Problem, Suggestions

License details - Live domain

FYI... I just moved a site from stage to live and on logging into the CMS I got a warning re: licence not valid for this domain. So I checked domains... was all OK.

So I then removed the "https://www." and it now works.

Never had this before but it appears there should be no prefix to domain now. Suggest updating Licence page info on right where it shows example with "www".

Stuart Farrell

Stuart Farrell 0 points

  • 6 years ago
Rachel Andrew

Rachel Andrew 394 points
Perch Support

Hi Stuart, we have never accepted an https:// prefix, and the instructions do not suggest that we do.

www will work if that is how you are logging into your site (at NOT

https://www was previously working and still works on older versions. So was just "www"...

But "www" did NOT work just now - even if you login to site with that in browser, hence my post.

Why does it need to check www anyway? Should not matter if the domain matches licence.

Anyhow, we just use "" now and it's fine.

Drew McLellan

Drew McLellan 2638 points
Perch Support

It depends what your server reports itself as. Perch just works with the environment it's given.

OK sure, but perhaps add instruction that people may need to just use "" instead of "".

I see this has now changed in new account admin - looks great BTW!