Forum
Keep getting logged out
In almost all our perch sites we keep getting logged out of the perch dashboard, I would say randomly. Doesnt matter what tasks we are doing in dashboard, seems very random to me when we get logged out. No problem with log in afterwards. Anyone else having the same problem?
Can you post your diagnostics?
Perch information
Hosting settings
Is your session lasting for less than 30 minutes?
Yes. Have been logged out after 20 seconds and/or 5-10 minutes.
Check that your session folder isn't full.
It's not. This happens on a brand new site and older sites build with Perch.
But just on this one server?
Yes all sites are on the same server.
Do you open the control panel in multiple browser tabs, or have multiple users logging in with the same account?
No. Have multiple users logged in at the same time but with different accounts.
Does the same thing happen in your dev environment?
Yes. Im not sure if its has anything to do with this but Ive got a "Error 503 Backend fetch failed" message once.
That doesn't really point to anything specific. I'm not sure what to suggest, really.