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Thread tagged as: Problem

can't login

my username is tony@purpletangmedia.com

but I did not renew the domain, so I can not request a new password. as there is not mail server.

I tried all the passwords I can think of, but I can't login...

please help

tony

Tony Monckton

Tony Monckton 0 points

  • 6 years ago

Tony. I assume you have access to the database... Right? All you need to do is login to database and update the email address for this user and then request a new password as normal. R. K

Hi,

 I'm trying to log into my perch account.  https://grabaperch.com/account/

tony

Oh... That's something Drew and Rachel will have to help you with... Hang in there.

Drew McLellan

Drew McLellan 2638 points
Perch Support

Email support@grabaperch.com with details of your license keys, as well as the new and old addresses and we'll do our best to get the account transferred.

hi Drew,

sent email. thanks in advance

tony