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Thread tagged as: Question, Problem, Error

Forms not showing up in Form section of control panel.

FORMS app installed I can not get the contactform.html to install in form app dropdown area error No forms have been submitted yet. Submit a new form to have it show up here.

PERCH INFORMATION

Perch: 2.8.8 Production mode: Production (100) Installed apps: content (2.8.8), assets (2.8.8), categories (2.8.8), perch_events (1.9.2), perch_forms (1.8.3) DB driver: PDO DB tables: perch2_categories, perch2_category_counts, perch2_category_sets, perch2_content_index, perch2_content_items, perch2_content_regions, perch2_events, perch2_events_categories, perch2_events_to_categories, perch2_forms, perch2_forms_responses, perch2_navigation, perch2_navigation_pages, perch2_page_templates, perch2_pages, perch2_resource_log, perch2_resource_tags, perch2_resources, perch2_resources_to_tags, perch2_settings, perch2_user_privileges, perch2_user_role_privileges, perch2_user_roles, perch2_users, perch_contentItems, perch_events_categories, perch_events_to_categories, perch_forms, perch_forms_responses, perch_settings, perch_users Users: 6 App runtimes: <?php $apps_list = array( 'content', 'perch_events', 'perch_forms', ); ?>

Scheduled tasks for perch_events: update_category_counts (60 mins) Editor plug-ins: oldckeditor, ckeditor, markitup, oldmarkitup H1: 68e5f632065e0ef668e80b88c60d37b2 L1: 5acae076141e4cf006ec6e9f94537e89 headerColour: #ffffff content_singlePageEdit: 1 helpURL: siteURL: / hideBranding: 1 content_collapseList: 1 lang: en-gb latest_version: 2.8.15 headerLinkColour: #000000 logoPath: /palam_update/resources/palamlogonew.png linkColour: #333333 editorMayDeleteRegions: 1 perch_events_detail_url: /events/event.php?event={eventSlug} perch_forms_editorMayConfigure: 0 perch_forms_editorMayDelete: 0 perch_events_editorMayManageCats: 0 headerScheme: light perch_upgrade_v1_prefix: perch_ dashboard: 0 content_hideNonEditableRegions: 0 on_sale_version: 2.8.29 update_2.8.8: done perch_events_update: 1.8 PERCH_DEVELOPMENT: 10 PERCH_STAGING: 50 PERCH_PRODUCTION: 100 PERCH_DB_USERNAME: palamor_hoffman PERCH_DB_SERVER: localhost PERCH_DB_DATABASE: palamor_perch2 PERCH_DB_PREFIX: perch2_ PERCH_EMAIL_FROM: webcoordinator@palamgermangenealogysociety.org PERCH_EMAIL_FROM_NAME: Tom Hoffman PERCH_EMAIL_METHOD: pop PERCH_EMAIL_HOST: smtpout.secureserver.net PERCH_EMAIL_AUTH: 1 PERCH_EMAIL_SECURE: ssl PERCH_EMAIL_PORT: 465 PERCH_EMAIL_USERNAME: webcoordinator@palamgermangenealogysociety.org PERCH_LOGINPATH: /palam_update PERCH_PATH: /home/palamor/public_html/palam_update PERCH_CORE: /home/palamor/public_html/palam_update/core PERCH_RESFILEPATH: /home/palamor/public_html/palam_update/resources PERCH_RESPATH: /palam_update/resources PERCH_HTML5: 1 PERCH_DEBUG: 1 PERCH_RUNWAY: PERCH_ERROR_MODE: DIE PERCH_DATE_LONG: %d %B %Y PERCH_DATE_SHORT: %d %b %Y PERCH_TIME_SHORT: %H:%M PERCH_TIME_LONG: %H:%M:%S PERCH_PREVIEW_ARG: preview PERCH_TEMPLATE_PATH: /home/palamor/public_html/palam_update/templates PERCH_DEFAULT_DOC: index.php PERCH_DEFAULT_EXT: .php PERCH_PRODUCTION_MODE: 100 PERCH_RWD: PERCH_HTML_ENTITIES: PERCH_SSL: PERCH_STRIPSLASHES: PERCH_PROGRESSIVE_FLUSH: 1 PERCH_AUTH_PLUGIN: PERCH_DB_CHARSET: utf8 PERCH_DB_PORT: PERCH_DB_SOCKET: HOSTING SETTINGS

PHP: 5.3.29 Zend: 2.3.0 OS: Linux SAPI: cgi-fcgi Safe mode: not detected MySQL client: 10.0.24-MariaDB MySQL server: 10.0.24-MariaDB Extensions: Core, date, ereg, libxml, openssl, pcre, sqlite3, zlib, bcmath, bz2, calendar, ctype, curl, dom, hash, fileinfo, filter, ftp, gd, gettext, SPL, iconv, session, json, mbstring, mcrypt, mysql, mysqli, standard, Phar, posix, pspell, Reflection, imap, SimpleXML, soap, sockets, exif, tidy, tokenizer, wddx, xml, xmlreader, xmlrpc, xmlwriter, xsl, zip, cgi-fcgi, eAccelerator, suhosin, PDO, pdo_sqlite, SQLite, pdo_mysql, SourceGuardian, ionCube Loader, Zend Guard Loader GD: Yes ImageMagick: No PHP max upload size: 128M PHP max form post size: 50M PHP memory limit: 256M Total max uploadable file size: 50M Resource folder writeable: Yes Session timeout: 24 minutes Native JSON: Yes Filter functions: Yes Transliteration functions: No CONTEXT_DOCUMENT_ROOT: /home/palamor/public_html DOCUMENT_ROOT: /home/palamor/public_html GATEWAY_INTERFACE: CGI/1.1 HTTPS: on HTTP_ACCEPT: text/html,application/xhtml+xml,application/xml;q=0.9,image/webp,/;q=0.8 HTTP_ACCEPT_ENCODING: gzip, deflate, sdch HTTP_ACCEPT_LANGUAGE: en-US,en;q=0.8 HTTP_CONNECTION: keep-alive HTTP_COOKIE: PHPSESSID=a63e5a0a42dd9e1812c76452e6c72bbb; cmsa=1 HTTP_HOST: www.palam.org HTTP_REFERER: https://www.palam.org/palam_update/core/settings/diagnostics/ HTTP_UPGRADE_INSECURE_REQUESTS: 1 HTTP_USER_AGENT: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/49.0.2623.112 Safari/537.36 PATH: /bin:/usr/bin QUERY_STRING: extended REDIRECT_STATUS: 200 REMOTE_ADDR: 108.66.46.102 REMOTE_PORT: 53379 REQUEST_METHOD: GET REQUEST_SCHEME: https REQUEST_URI: /palam_update/core/settings/diagnostics/?extended SCRIPT_FILENAME: /home/palamor/public_html/palam_update/core/settings/diagnostics/index.php SCRIPT_NAME: /palam_update/core/settings/diagnostics/index.php SERVER_ADDR: 174.36.15.109 SERVER_ADMIN: webmaster@palam.org SERVER_NAME: www.palam.org SERVER_PORT: 443 SERVER_PROTOCOL: HTTP/1.1 SERVER_SOFTWARE: Apache SSL_TLS_SNI: www.palam.org UNIQUE_ID: VxqjGK4kD20AAEXxFegAAAAN PHP_SELF: /palam_update/core/settings/diagnostics/index.php REQUEST_TIME: 1461363480 argc: 1

here is the template ~ <h2><perch:content id="heading" type="text" label="Heading" required="true" /></h2. <perch:form id="contact" method="post" app="perch_forms">

<perch:content id="intro" type="textarea" label="Intro" html="true" editor="ckeditor" size="m" />

<div>
    <perch:label for="name">Name</perch:label>
    <perch:input type="text" id="name" required="true" label="Name" />
    <perch:error for="name" type="required">Please add your name</perch:error>
</div>

<div>
    <perch:label for="email">Email</perch:label>
    <perch:input type="email" id="email" required="true" label="Email" placeholder="you@email.com+" />
    <perch:error for="email" type="required">Please add your email address</perch:error>
    <perch:error for="email" type="format">Please check your email address</perch:error>
</div>

<div> <p>Pick the Recipient of your Inquiry</p> <perch:input type="select" options="Research|Barbara-Bauer,Queries|Carol-Chafin,Membership|Pat-Ulrick,Resource-Center|Carol-Chafin,Problems & Login|Webcoordinator" /> </div> <div> <perch:label for="message">Message</perch:label> <perch:input type="textarea" id="message" required="true" label="Message" /> <perch:error for="message" type="required">Please add a message</perch:error> </div>

<div>
    <perch:input type="submit" id="submit" value="Send" />
</div>

<perch:success>
<div class="alert success">
    <perch:content id="success" type="textarea" label="Thank you message" html="true" editor="ckeditor" />
    </div>
</perch:success>

</perch:form> ~ What is causing the contactform.html file not to install?

Carol Swinehart

Carol Swinehart 0 points

  • 5 years ago
Rachel Andrew

Rachel Andrew 394 points
Perch Support

Perch is out of date, so the first thing to do is to update Perch to the current version.

Let us know if you still have the issue afterwards.

The site is too complex to do that easily so I guess we just do without the forms app. According to the directions, it is suppose to work with version 2.8 and up. If that is not the case, please change the directions. I would not have taken the time to set this up if I had know.

Rachel Andrew

Rachel Andrew 394 points
Perch Support

We offer support for the latest versions of our product and the apps as we fix issues constantly based on what comes into support. We can't offer support for very old versions of our software - as you may be running into issues already fixed. So even if we went through a debugging process with you, then the end result is most likely to be that you need to update.

Unless you have modified the Perch software there is no reason you should not be able to update. So if you would like help with your issue post back once you have updated with your new diagnostics report.

I am afraid to up date to the latest version as the last site I updated did not work correctly and when I restored the site it corrupted the files and I had to move it manually to a new server with new version of php. I do not have the time to do that with this site. I will check out the form on another site. May still need help there.

Simon Clay

Simon Clay 127 points

Hi Carol, have you filled out the form and submitted it? Did you get the success message? This should then prompt Perch to bring the form into the form listing area.

I filled out the form, got the success message but no form appeared in the listing area

Perch Runway has a minimum requirement of PHP 5.4 or greater.

https://grabaperch.com/requirements