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Thread tagged as: Problem, Error

Database connection error

When trying to connect to an easy space database, I get the following error:

Those connection details resulted in the following error message:

SQLSTATE[HY000] [2054] The server requested authentication method unknown to the client

Any ideas where to start to overcome this?

Tony Astley

Tony Astley 0 points

  • 4 years ago

The server is running PHP Version 5.6.30, Is this compatible? I've tried Perch 2.8 and get the old database error.

I can connect to the database through sequelPro.

mysql_get_client_info() returns: MySQL client info: mysqlnd 5.0.11-dev - 20120503

Drew McLellan

Drew McLellan 2638 points
Perch Support

Hello Drew,

I submitted a tech support ticket with the clients host and they have changed something and it now works fine.

Drew McLellan

Drew McLellan 2638 points
Perch Support

Great.