Forum

Thread tagged as: Question, MailChimp

Mailchimp app

I have just installed the Mailchimp app, and am getting a blank screen when clicking on the Mailchimp link in the dashboard. I have uploaded the perch_mailchimp folder to the apps folder, and added it to the array in apps.php file. Help greatly appreciated I am not sure where I am going wrong!

Thanks
Mike Harrison

Mike Harrison 37 points

  • 7 years ago
Rachel Andrew

Rachel Andrew 394 points
Perch Support

7 years ago

You need to find what the actual PHP error you are getting is:

https://solutions.grabaperch.com/development/why-am-i-getting-a-blank-page

If it doesn't immediately help then post it here so we can help you.
Mike Harrison

Mike Harrison 37 points

7 years ago

Hi Rachel,

I had a look in the cpanel error log and when I click on the Mailchimp link in the admin area this is the error:

[Sun Jul 20 22:20:30.937108 2014] [:error] [pid 184103] [client 94.244.157.180:32377] File does not exist: /home/lukejoygolf/public_html/wp-login.php, referer: https://lukejoygolf.com/wp-login.php

I have no idea why it is trying to locate a wordpress login file.
Rachel Andrew

Rachel Andrew 394 points
Perch Support

7 years ago

That has to be something in your own setup - we don't have ay code in Perch or the apps that tries to access that file! However that isn't the PHP error log. Your "blank page" is the result of a PHP error.
Mike Harrison

Mike Harrison 37 points

7 years ago

I have switched on debug mode and had this appear:

Array

(

[type] => 2

[message] => include(): Failed opening 'modes/subscribers.post.php' for inclusion (include_path='.:/usr/lib/php:/usr/local/lib/php')

[file] => /home/lukejoygolf/public_html/admin/addons/apps/perch_mailchimp/index.php

[line] => 30

)
Drew McLellan

Drew McLellan 2638 points
Perch Support

7 years ago

Does modes/subscribers.post.php exist in your installation?
Mike Harrison

Mike Harrison 37 points

7 years ago

Just had a look and it doesn't, though subscriber.post.php does.... am I missing a file or do I need to rename?

Thanks
Mike Harrison

Mike Harrison 37 points

7 years ago

My upload of the perch_mailchimp folder was incomplete, it is working now.