Thread tagged as: Problem, Installation

Issues setting up on Easyspace

I've built about dozen Perch websites normally everything goes smoothly, however when trying to connect to an Easyspace database I get errors:

I tried setting up a fresh install and ran into this error:

SQLSTATE[HY000] [1045] Access denied for user 'ew78cn998'@'' (using password: YES)

I tried importing a database from a local build and ran into this error:

SQLSTATE[HY000] [2054] The server requested authentication method unknown to the client

Can anyone give me any pointers please?

Tony Astley

Tony Astley 0 points

  • 3 years ago
Rachel Andrew

Rachel Andrew 394 points
Perch Support

That looks like something you would need to ask the host about.