Thread tagged as: Problem

Can't load assets from "Select or Upload Image" link in CMS - Mac Only

OK, we have had this before, but on Mac with Chrome, Safari or Firefox, we can view Assets and upload - however when in page content editing, either blog or article and we try to link to an asset, the window expands on the right, but all we see is the grey spinning wheel of death. No images load. On PC with Chrome or IE etc. it is fine. Any suggestions??

Stuart Farrell

Stuart Farrell 0 points

  • 4 years ago
Rachel Andrew

Rachel Andrew 394 points
Perch Support

Can we see your Diagnostics Report, a template that causes the issue and details of any errors in the browser console?

OK, found issue... just a non WWW problem. Mismatch for XMLHttpRequest. "Response to preflight request doesn't pass access control check: No 'Access-Control-Allow-Origin' header is present on the requested resource." We will force www to match licence etc - with "www" seems to work fine now, so NOT a MAC issue.