Backup and Kraken issues

Rachel,

I have added the long version.

PERCH INFORMATION

Perch Runway: 2.8.13
Production mode: Production (100)
Installed apps: content (2.8.13), assets (2.8.13), categories (2.8.13), perch_blog (4.6), perch_kraken (1.0), perch_mailchimp (2.0.1), collection_1 (2.8.13), perch_backup (1.2)
DB driver: PDO
DB tables: perch2_backup_plans, perch2_backup_resources, perch2_backup_runs, perch2_blog_authors, perch2_blog_comments, perch2_blog_index, perch2_blog_posts, perch2_blog_posts_to_tags, perch2_blog_sections, perch2_blog_tags, perch2_categories, perch2_category_counts, perch2_category_sets, perch2_collection_index, perch2_collection_items, perch2_collection_revisions, perch2_collections, perch2_content_index, perch2_content_items, perch2_content_regions, perch2_kraken_jobs, perch2_mailchimp_campaigns, perch2_mailchimp_history, perch2_mailchimp_log, perch2_mailchimp_stats, perch2_mailchimp_subscribers, perch2_navigation, perch2_navigation_pages, perch2_page_routes, perch2_page_templates, perch2_pages, perch2_resource_log, perch2_resource_tags, perch2_resources, perch2_resources_to_tags, perch2_settings, perch2_user_privileges, perch2_user_role_privileges, perch2_user_roles, perch2_users
Users: 2
App runtimes:
<?php
    $apps_list = array(
        'content', 
        'categories',
        'perch_blog',
        'perch_mailchimp',
    );
Scheduled tasks for perch_mailchimp: update_list_stats (60 mins)
Scheduled tasks for perch_blog: delete_spam_comments (1440 mins)
Scheduled tasks for Backup: plan_1 (10 mins)
Editor plug-ins: markitup
H1: e6a5dcc1f4aeb4f13c4a027274984c01
L1: 3823e14d4b406f8869feb469e9132745
headerColour: #000000
content_singlePageEdit: 1
helpURL:
hideBranding: 1
content_collapseList: 1
lang: en-gb
update_2.8.8: done
perch_mailchimp_secret: 7b9f1ae8592912b3bc5c6f21b50c6902
headerScheme: dark
update_runway_2.8.8: done
latest_version: 2.8.8
on_sale_version: 2.8.13
siteURL: https://digitaleducation.education
content_frontend_edit: 1
dashboard: 1
hide_pwd_reset: 0
content_hideNonEditableRegions: 0
perch_backup_mysqldump_path:
perch_mailchimp_api_key: 5a44464b5363604ce3c47f27ed507e9f-us8
perch_mailchimp_list_id: 6398c6dc02
perch_mailchimp_campaign_url: /mailchimp/campaign.php?s={campaignSlug}
perch_blog_post_url: /{sectionSlug}/{postSlug}
perch_blog_slug_format: %Y-%m-%d-{postTitle}
perch_blog_akismet_key:
perch_blog_max_spam_days: 1
perch_kraken_api_key: 2ad9eac2711bd7fc665cbdee69efc34b
perch_kraken_api_secret: 30671c90a67d9be81c92b79d6f242be957d2328b
perch_kraken_url: https://digitaleducation.education/resources
perch_kraken_dev_mode:
perch_blog_comment_notify: 0
perch_blog_update: 5.0
update_runway_2.8.11: done
perch_mailchimp_update: 2.0
update_runway_2.8.13: done
PERCH_DEVELOPMENT: 10
PERCH_STAGING: 50
PERCH_PRODUCTION: 100
PERCH_SITEPATH: /home4/digitale/public_html
PERCH_SCHEDULE_SECRET: rkxh51eel9frh6wd
PERCH_DB_USERNAME: digitale_777
PERCH_DB_SERVER: localhost
PERCH_DB_DATABASE: digitale_edu17
PERCH_DB_PREFIX: perch2_
PERCH_EMAIL_FROM: david@robertsdesign.biz
PERCH_EMAIL_FROM_NAME: David Roberts
PERCH_LOGINPATH: /perch
PERCH_PATH: /home4/digitale/public_html/perch
PERCH_CORE: /home4/digitale/public_html/perch/core
PERCH_RESFILEPATH: /home4/digitale/public_html/perch/resources
PERCH_RESPATH: /perch/resources
PERCH_YOUTUBE_API_KEY: AIzaSyBUKc4VimJt955xlOKLqmHEGKPM5QqLlnc
PERCH_HTML5: 1
PERCH_TZ: UTC
PERCH_RWD: 1
PERCH_RUNWAY: 1
PERCH_ERROR_MODE: DIE
PERCH_DATE_LONG: %d %B %Y
PERCH_DATE_SHORT: %d %b %Y
PERCH_TIME_SHORT: %H:%M
PERCH_TIME_LONG: %H:%M:%S
PERCH_DEBUG:
PERCH_PREVIEW_ARG: preview
PERCH_TEMPLATE_PATH: /home4/digitale/public_html/perch/templates
PERCH_DEFAULT_DOC: index.php
PERCH_DEFAULT_EXT: .php
PERCH_PRODUCTION_MODE: 100
PERCH_HTML_ENTITIES:
PERCH_SSL:
PERCH_STRIPSLASHES:
PERCH_PROGRESSIVE_FLUSH: 1
PERCH_AUTH_PLUGIN:
PERCH_DB_CHARSET: utf8
PERCH_DB_PORT:
PERCH_DB_SOCKET:
PERCH_SESSION_TIMEOUT_MINS: 20
PERCH_APPS_EDITOR_PLUGIN: markitup
PERCH_APPS_EDITOR_MARKUP_LANGUAGE: textile
HOSTING SETTINGS

PHP: 5.4.45
Zend: 2.4.0
OS: Linux
SAPI: cgi-fcgi
Safe mode: not detected
MySQL client: mysqlnd 5.0.10 - 20111026 - $Id: c85105d7c6f7d70d609bb4c000257868a40840ab $
MySQL server: 5.5.40-36.1-log
Extensions: Core, date, ereg, libxml, openssl, pcre, zlib, bcmath, bz2, calendar, ctype, curl, dom, hash, fileinfo, filter, ftp, gd, gettext, gmp, SPL, iconv, session, intl, json, mbstring, mcrypt, standard, mysqlnd, mysqli, mysql, Phar, posix, pspell, Reflection, imap, SimpleXML, soap, sockets, exif, tidy, tokenizer, wddx, xml, xmlreader, xmlrpc, xmlwriter, xsl, zip, cgi-fcgi, PDO, pdo_sqlite, sqlite3, pdo_mysql, ffmpeg, imagick, ssh2, SourceGuardian, ionCube Loader, Zend Guard Loader
GD: Yes
ImageMagick: Yes
PHP max upload size: 128M
PHP max form post size: 128M
PHP memory limit: 128M
Total max uploadable file size: 128M
Resource folder writeable: Yes
Session timeout: 24 minutes
Native JSON: Yes
Filter functions: Yes
Transliteration functions: Yes
PATH: /bin:/usr/bin:/sbin:/usr/sbin:/usr/local/bin:/usr/local/sbin
SCRIPT_NAME: /perch/core/settings/diagnostics/index.php
REQUEST_URI: /perch/core/settings/diagnostics/?extended
QUERY_STRING: extended
REQUEST_METHOD: GET
SERVER_PROTOCOL: HTTP/1.1
GATEWAY_INTERFACE: CGI/1.1
REMOTE_PORT: 17956
SCRIPT_FILENAME: /home4/digitale/public_html/perch/core/settings/diagnostics/index.php
SERVER_ADMIN: webmaster@digitaleducation.education
DOCUMENT_ROOT: /home4/digitale/public_html
REMOTE_ADDR: 195.147.229.28
SERVER_PORT: 80
SERVER_ADDR: 5.10.105.36
SERVER_NAME: digitaleducation.education
SERVER_SOFTWARE: Apache
HTTP_CF_CONNECTING_IP: 195.147.229.28
HTTP_DNT: 1
HTTP_REFERER: https://digitaleducation.education/perch/core/settings/diagnostics/
HTTP_ACCEPT_LANGUAGE: en-us
HTTP_USER_AGENT: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_10_5) AppleWebKit/600.8.9 (KHTML, like Gecko) Version/8.0.8 Safari/600.8.9
HTTP_ACCEPT: text/html,application/xhtml+xml,application/xml;q=0.9,*/*;q=0.8
HTTP_COOKIE: __cfduid=dbc4540771cdb1881d8e297273a441d5c1441140427; __utma=138693286.1780612471.1441140380.1442446824.1442484876.17; __utmb=138693286.1.10.1442484876; __utmc=138693286; __utmt=1; __utmz=138693286.1441140380.1.1.utmcsr=(direct)|utmccn=(direct)|utmcmd=(none); __smToken=uZf5QsE1CE0YYyH4FqKxEhO8; cmsa=1; gs_p_GSN-081588-I=0; gs_u_GSN-081588-I=d5226e645a8c97089198af720ac59739:34899:47827:1442484868880; PHPSESSID=44df0ccd03a3e241ee9752f4723cbb03
HTTP_CF_VISITOR: {"scheme":"http"}
HTTP_X_FORWARDED_PROTO: http
HTTP_CF_RAY: 22740dd33717138f-LHR
HTTP_X_FORWARDED_FOR: 195.147.229.28
HTTP_CF_IPCOUNTRY: GB
HTTP_ACCEPT_ENCODING: gzip
HTTP_CONNECTION: close
HTTP_HOST: digitaleducation.education
proto: http
UNIQUE_ID: VfqS6QUKaSQAAEVJiWsAAAB7
FCGI_ROLE: RESPONDER
PHP_SELF: /perch/core/settings/diagnostics/index.php
REQUEST_TIME_FLOAT: 1442484969.5
REQUEST_TIME: 1442484969
argc: 1

Yes, my default on the server is 5.3.29 but I run 5.4 by adding it to my .htaccess file AddHandler application/x-httpd-php54 .php. I guess this does not work in this case?

Yes the CLI would be 5.3.29.

Ok, I have updated that to 5.4.

Is there any reason this is not working?

I have set up Kraken but I just get a list of images with each one having the same output which is Status (PENDING) original size 0 new size 0 saved 0?

Ok thanks. I will try that.

That just gives me a 404 in the URL and I have not seen any change in the backend?

It goes to a 404 page.

Yes, correct. When you add an image file name to the end it shows the image.

So why then to I get no change with any image, nothing has changed since the site has been live (only a couple of weeks)?

Status (PENDING) original size 0 new size 0 saved 0?

If you mean new images. I have not added any since then.