Get Mailtrap working with live server
I can get Mailtrap working great with my local server (test email works and I can see it in their dashboard).
However, I cannot get it to work on a live site, getting an
SMTP connect() failed message. FYI the hosting is GoDaddy (not my choice).
I've seen someone had a similar problem here https://forum.grabaperch.com/forum/05-20-2015-smtp-connection-error-for-mailtrap-mamp.
I've tried changing the port number and also switching between SSL and TLS but unlike the person asking the other question I haven't found a different combination that works.
My question is what are the next steps for trying to get this to work? Where could I view diagnostics? How can I troubleshoot this?
Here are my Mailtrap settings that work locally:
define('PERCH_EMAIL_FROM', 'firstname.lastname@example.org'); define('PERCH_EMAIL_FROM_NAME', 'Jay George'); define('PERCH_EMAIL_METHOD', 'smtp'); define('PERCH_EMAIL_HOST', 'smtp.mailtrap.io'); define('PERCH_EMAIL_SECURE', 'tls'); define('PERCH_EMAIL_AUTH', true); define('PERCH_EMAIL_PORT', 2525); define('PERCH_EMAIL_USERNAME', 'xxx'); define('PERCH_EMAIL_PASSWORD', 'xxx');