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Summary information
Perch: 3.1.2, PHP: 5.5.38, MySQL: mysqlnd 5.0.11-dev - 20120503 - $Id: 15d5c781cfcad91193dceae1d2cdd127674ddb3e $, with PDO
Server OS: Linux, cgi-fcgi
Installed apps: content (3.1.2), assets (3.1.2), categories (3.1.2), perch_shop_orders (1.2.6), perch_shop_products (1.2.6), perch_shop (1.2.6), perch_members (1.6.4)
App runtimes: <?php $apps_list = [ 'perch_members', 'perch_shop', ];
PERCH_LOGINPATH: /admin
PERCH_PATH: /var/www/web/admin
PERCH_CORE: /var/www/web/admin/core
PERCH_RESFILEPATH: /var/www/web/admin/resources
Image manipulation: GD
PHP limits: Max upload 128M, Max POST 128M, Memory: 128M, Total max file upload: 128M
F1: 3b606135b33e6a102526838f4152a807
Resource folder writeable: Yes
DOCUMENT_ROOT: /var/www/web
SCRIPT_NAME: /admin/core/settings/diagnostics/index.php
REQUEST_URI: /admin/core/settings/diagnostics/
HTTP_HOST: www.srendipityjewellery.co.uk


Perch information
Perch: 3.1.2
Production mode: Production (100)
Installed apps: content (3.1.2), assets (3.1.2), categories (3.1.2), perch_shop_orders (1.2.6), perch_shop_products (1.2.6), perch_shop (1.2.6), perch_members (1.6.4)
DB driver: PDO
DB tables: perch3_categories (5), perch3_category_counts (0), perch3_category_sets (1), perch3_content_index (0), perch3_content_items (0), perch3_content_regions (0), perch3_members (0), perch3_members_forms (0), perch3_members_member_tags (0), perch3_members_sessions (0), perch3_members_tags (0), perch3_menu_items (12), perch3_navigation (0), perch3_navigation_pages (0), perch3_page_templates (0), perch3_pages (0), perch3_resource_log (80), perch3_resource_tags (0), perch3_resources (49), perch3_resources_to_tags (0), perch3_settings (30), perch3_shop_addresses (0), perch3_shop_admin_index (23), perch3_shop_brands (1), perch3_shop_cart (16), perch3_shop_cart_data (8), perch3_shop_cart_items (5), perch3_shop_countries (250), perch3_shop_currencies (152), perch3_shop_customers (0), perch3_shop_emails (1), perch3_shop_index (753), perch3_shop_option_values (0), perch3_shop_options (0), perch3_shop_order_items (0), perch3_shop_order_promotions (0), perch3_shop_order_statuses (9), perch3_shop_orders (0), perch3_shop_orders_meta (1), perch3_shop_product_files (0), perch3_shop_product_option_values (0), perch3_shop_product_options (0), perch3_shop_product_tags (0), perch3_shop_products (20), perch3_shop_promotions (0), perch3_shop_sales (0), perch3_shop_search (20), perch3_shop_shipping_zone_countries (1), perch3_shop_shipping_zones (1), perch3_shop_shippings (1), perch3_shop_tax_exhibits (0), perch3_shop_tax_group_rates (1), perch3_shop_tax_groups (1), perch3_shop_tax_locations (1), perch3_shop_tax_rates (0), perch3_shop_variants (0), perch3_user_passwords (0), perch3_user_privileges (67), perch3_user_role_privileges (36), perch3_user_roles (2), perch3_users (2)
Users: 2
App runtimes:
<?php
    $apps_list = [ 
        'perch_members',
        'perch_shop',
    ];
Editor plug-ins:
H1: 7862e71a7f3af8c5b08422041c5df58a
L1: de5a41f6287bf1902b5461772e58756f
F1: 3b606135b33e6a102526838f4152a807
headerColour: #eeebec
content_singlePageEdit: 1
helpURL:
siteURL: /
hideBranding: 1
content_collapseList: 1
lang: en-gb
installedAt: 3.1.2
update_3.1.2: done
latest_version:
on_sale_version: 3.1.2
headerScheme: light
sidebar_back_link: 1
keyboardShortcuts: 1
perch_members_login_page: /members/login.php?r={returnURL}
perch_shop_price_tax_mode: inc
perch_shop_site_url: https://www.srendipityjewellery.co.uk
perch_shop_product_url: /shop/products/{slug}
perch_shop_default_currency: 47
perch_shop_reporting_currency: 47
perch_shop_invoice_number_format: Invoice%d
dashboard: 1
hide_pwd_reset: 0
content_hideNonEditableRegions: 0
content_frontend_edit: 0
content_skip_region_list: 0
assets_restrict_buckets: 0
logoPath: /admin/resources/logo.png
perch_shop_update: 1.2.6
perch_members_update: 1.4
PERCH_DEVELOPMENT: 10
PERCH_STAGING: 50
PERCH_PRODUCTION: 100
PERCH_DB_USERNAME: srendipityj
PERCH_DB_SERVER: mysql9.namesco.net
PERCH_DB_DATABASE: PH506302_srendipityj
PERCH_DB_PREFIX: perch3_
PERCH_TZ: UTC
PERCH_EMAIL_FROM: admin@loudonwebdesign.co.uk
PERCH_EMAIL_FROM_NAME: Helen Forrest
PERCH_LOGINPATH: /admin
PERCH_PATH: /var/www/web/admin
PERCH_CORE: /var/www/web/admin/core
PERCH_RESFILEPATH: /var/www/web/admin/resources
PERCH_RESPATH: /admin/resources
PERCH_HTML5: 1
PERCH_RUNWAY:
PERCH_ERROR_MODE: DIE
PERCH_DATE_LONG: %d %B %Y
PERCH_DATE_SHORT: %d %b %Y
PERCH_TIME_SHORT: %H:%M
PERCH_TIME_LONG: %H:%M:%S
PERCH_RUNWAY_ROUTED:
PERCH_STRONG_PASSWORDS:
PERCH_ASSET_VERSION: 6738d5d5f5664f7c5e34
PERCH_DEBUG:
PERCH_PREVIEW_ARG: preview
PERCH_TEMPLATE_PATH: /var/www/web/admin/templates
PERCH_TEMPLATE_FILTERS:
PERCH_DEFAULT_DOC: index.php
PERCH_DEFAULT_EXT: .php
PERCH_PRODUCTION_MODE: 100
PERCH_XHTML_MARKUP:
PERCH_RWD: 1
PERCH_HTML_ENTITIES:
PERCH_SSL:
PERCH_STRIPSLASHES:
PERCH_PROGRESSIVE_FLUSH: 1
PERCH_PARANOID:
PERCH_FORCE_SECURE_COOKIES:
PERCH_DEFAULT_BUCKET: default
PERCH_TRANSLATION_ASSIST:
PERCH_PASSWORD_MIN_LENGTH: 6
PERCH_MAX_FAILED_LOGINS: 10
PERCH_AUTH_LOCKOUT_DURATION: 1 HOUR
PERCH_VERIFY_UPLOADS:
PERCH_PRIV_ASSIST:
PERCH_CUSTOM_EDITOR_CONFIGS:
PERCH_ENABLE_EXIF: 1
PERCH_AUTH_PLUGIN:
PERCH_DB_CHARSET: utf8
PERCH_DB_PORT:
PERCH_DB_SOCKET:
PERCH_SHOP_VERSION: 1.2.6
PERCH_APPS_EDITOR_PLUGIN: markitup
PERCH_APPS_EDITOR_MARKUP_LANGUAGE: markdown
Hosting settings
PHP: 5.5.38
Zend: 2.5.0
OS: Linux
SAPI: cgi-fcgi
Safe mode: not detected
MySQL client: mysqlnd 5.0.11-dev - 20120503 - $Id: 15d5c781cfcad91193dceae1d2cdd127674ddb3e $
MySQL server: 5.5.60-log
Free disk space: 2.72 TB
Extensions: Core, date, ereg, libxml, openssl, pcre, sqlite3, zlib, bcmath, bz2, calendar, ctype, curl, dba, dom, enchant, hash, fileinfo, filter, ftp, gd, gettext, gmp, SPL, iconv, session, intl, json, ldap, mbstring, mcrypt, mssql, standard, mysqlnd, mysqli, odbc, pcntl, mysql, PDO, pdo_dblib, pdo_mysql, PDO_ODBC, pdo_pgsql, pdo_sqlite, pgsql, Phar, posix, pspell, readline, recode, Reflection, imap, shmop, SimpleXML, snmp, soap, sockets, exif, sysvmsg, sysvsem, sysvshm, tidy, tokenizer, wddx, xml, xmlreader, xmlrpc, xmlwriter, xsl, zip, cgi-fcgi, mhash, ionCube Loader
GD: Yes
ImageMagick: No
PHP max upload size: 128M
PHP max form post size: 128M
PHP memory limit: 128M
Total max uploadable file size: 128M
Resource folder writeable: Yes
Session timeout: 24 minutes
Native JSON: Yes
Filter functions: Yes
Transliteration functions: Yes
PATH: /sbin:/usr/sbin:/bin:/usr/bin
DOCUMENT_ROOT: /var/www/web
ORIG_SCRIPT_NAME: /.platform.cgi-bin/php55-cgi
ORIG_PATH_TRANSLATED: /var/www/web/admin/core/settings/diagnostics/index.php
ORIG_PATH_INFO: /admin/core/settings/diagnostics/index.php
ORIG_SCRIPT_FILENAME: /usr/share/web/cgi-bin/php55-cgi
HTTP_CONNECTION: close
SCRIPT_NAME: /admin/core/settings/diagnostics/index.php
REQUEST_URI: /admin/core/settings/diagnostics/?extended
QUERY_STRING: extended
REQUEST_METHOD: GET
SERVER_PROTOCOL: HTTP/1.1
GATEWAY_INTERFACE: CGI/1.1
REDIRECT_QUERY_STRING: extended
REDIRECT_URL: /admin/core/settings/diagnostics/index.php
REMOTE_PORT: 45534
SCRIPT_FILENAME: /var/www/web/admin/core/settings/diagnostics/index.php
SERVER_ADMIN: webmaster@this.domain
CONTEXT_DOCUMENT_ROOT: /usr/share/web/cgi-bin
CONTEXT_PREFIX: /.platform.cgi-bin
REQUEST_SCHEME: http
REMOTE_ADDR: 92.1.143.221
SERVER_PORT: 80
SERVER_ADDR: 192.168.96.18
SERVER_NAME: www.srendipityjewellery.co.uk
SERVER_SOFTWARE: Apache
HTTP_COOKIE: cmsa=1; _gid=GA1.3.636120102.1539030475; PHPSESSID=unbc4n69fpjfebe0ahiutbmka4;
HTTP_HOST: www.srendipityjewellery.co.uk
HTTP_ACCEPT_LANGUAGE: en-US,en;q=0.9
HTTP_ACCEPT_ENCODING: gzip, deflate
HTTP_REFERER: https://www.srendipityjewellery.co.uk/admin/core/settings/diagnostics/
HTTP_ACCEPT: text/html,application/xhtml+xml,application/xml;q=0.9,image/webp,image/apng,*/*;q=0.8
HTTP_USER_AGENT: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/69.0.3497.100 Safari/537.36
HTTP_DNT: 1
HTTP_UPGRADE_INSECURE_REQUESTS: 1
rate_limit: 12500
REMOTE_HOST: 92.1.143.221
REDIRECT_STATUS: 200
REDIRECT_HANDLER: php55-script
REDIRECT_rate_limit: 12500
REDIRECT_REMOTE_HOST: 92.1.143.221
FCGI_ROLE: RESPONDER
PHP_SELF: /admin/core/settings/diagnostics/index.php
REQUEST_TIME_FLOAT: 1539184379.3938
REQUEST_TIME: 1539184379

I'm developing it live

I got this with debug

Debug Message - Perch 3.1.2
[1] SELECT * FROM perch3_pages WHERE pagePath='/cart/index.php' LIMIT 1
[1] SELECT * FROM perch3_shop_cart WHERE cartID=33
[1] SELECT * FROM perch3_shop_cart WHERE cartID=33
Using cart from cache.
[30] SELECT DISTINCT settingID, settingValue FROM perch3_settings WHERE userID=0
Using template: /addons/apps/perch_shop/templates/shop/cart/cart.html

In the DB table perch3_shop_cart there is an entry for cartID = 33 but this shows as having no total items or products. When I look at the table perch3_pages there are no entries. I don't know what this means or how to remedy it.

This is the add-to-cart form on product.html

<perch:form id="add_to_cart" app="perch_shop" action="/cart">
  <perch:input id="product" type="hidden" value="<perch:shop id="title" type="hidden">">
  <perch:input type="submit" value="Add to cart">
</perch:form>

Thanks Drew, I tried this but no joy. I think I need to start again with the shop. Delete and reinstall

Finally sorted it by changing the form action, adding a forward slash after cart.

I have exactly the same problem. Anyone got a suggestion? https://mypremiercreditcard.me