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Thread tagged as: Problem, Shop

Paypal redirect

Can anyone help please?!?! I've got a tight deadline and my checkout is not redirecting to paypal


    Perch: 3.1.2
    Production mode: Production (100)
    Installed apps: content (3.1.2), assets (3.1.2), categories (3.1.2), perch_shop_orders (1.2.6), perch_shop_products (1.2.6), perch_shop (1.2.6), perch_members (1.6.4)
    DB driver: PDO
    DB tables: perch3_categories (14), perch3_category_counts (0), perch3_category_sets (1), perch3_content_index (0), perch3_content_items (0), perch3_content_regions (0), perch3_members (0), perch3_members_forms (1), perch3_members_member_tags (0), perch3_members_sessions (1), perch3_members_tags (8), perch3_menu_items (12), perch3_navigation (0), perch3_navigation_pages (0), perch3_page_templates (0), perch3_pages (0), perch3_resource_log (0), perch3_resource_tags (0), perch3_resources (0), perch3_resources_to_tags (0), perch3_settings (28), perch3_shop_addresses (0), perch3_shop_admin_index (30), perch3_shop_brands (1), perch3_shop_cart (1), perch3_shop_cart_data (2), perch3_shop_cart_items (1), perch3_shop_countries (250), perch3_shop_currencies (152), perch3_shop_customers (0), perch3_shop_emails (1), perch3_shop_index (41), perch3_shop_option_values (0), perch3_shop_options (0), perch3_shop_order_items (0), perch3_shop_order_promotions (0), perch3_shop_order_statuses (9), perch3_shop_orders (0), perch3_shop_orders_meta (1), perch3_shop_product_files (0), perch3_shop_product_option_values (0), perch3_shop_product_options (0), perch3_shop_product_tags (0), perch3_shop_products (1), perch3_shop_promotions (0), perch3_shop_sales (0), perch3_shop_search (1), perch3_shop_shipping_zone_countries (1), perch3_shop_shipping_zones (1), perch3_shop_shippings (1), perch3_shop_tax_exhibits (0), perch3_shop_tax_group_rates (1), perch3_shop_tax_groups (1), perch3_shop_tax_locations (1), perch3_shop_tax_rates (1), perch3_shop_variants (0), perch3_user_passwords (0), perch3_user_privileges (66), perch3_user_role_privileges (2), perch3_user_roles (2), perch3_users (1)
    Users: 1
    App runtimes:

    <?php
        $apps_list = [ 
            'perch_members',
            'perch_shop'
        ];

    Editor plug-ins:
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    headerScheme: light
    perch_members_login_page: /members/login.php?r={returnURL}
    perch_shop_price_tax_mode: inc
    perch_shop_site_url: https://www.the133.co.uk
    perch_shop_product_url: /shop/products/{slug}
    perch_shop_default_currency: 47
    perch_shop_reporting_currency: 47
    perch_shop_invoice_number_format: Invoice%d
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    PERCH_DEVELOPMENT: 10
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    PERCH_PRODUCTION: 100
    PERCH_DB_USERNAME: pay113
    PERCH_DB_SERVER: 213.171.200.99
    PERCH_DB_DATABASE: 113Pay
    PERCH_DB_PREFIX: perch3_
    PERCH_TZ: UTC
    PERCH_EMAIL_FROM: jade@picseli.co.uk
    PERCH_EMAIL_FROM_NAME: Jade Marling
    PERCH_LOGINPATH: /menu/admin
    PERCH_PATH: /home/domains/vol2/539/2073539/user/htdocs/menu/admin
    PERCH_CORE: /home/domains/vol2/539/2073539/user/htdocs/menu/admin/core
    PERCH_RESFILEPATH: /home/domains/vol2/539/2073539/user/htdocs/menu/admin/resources
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    PERCH_TEMPLATE_PATH: /home/domains/vol2/539/2073539/user/htdocs/menu/admin/templates
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    PERCH_SHOP_VERSION: 1.2.6
    PERCH_APPS_EDITOR_PLUGIN: markitup
    PERCH_APPS_EDITOR_MARKUP_LANGUAGE: markdown

Hosting settings

    PHP: 7.0.32
    Zend: 3.0.0
    OS: Linux
    SAPI: cgi-fcgi
    Safe mode: not detected
    MySQL client: 5.5.60-MariaDB
    MySQL server: 5.6.42-log
    Free disk space: 181.82 TB
    Extensions: Core, date, libxml, openssl, pcre, sqlite3, zlib, bz2, calendar, ctype, curl, hash, fileinfo, filter, ftp, gettext, gmp, SPL, iconv, intl, pcntl, session, standard, posix, readline, Reflection, Phar, shmop, SimpleXML, sockets, mbstring, sysvmsg, sysvsem, sysvshm, tokenizer, wddx, xml, cgi-fcgi, bcmath, dba, dom, gd, imap, json, ldap, exif, mcrypt, memcached, mysqli, odbc, PDO, pdo_dblib, pdo_mysql, PDO_ODBC, pdo_pgsql, pdo_sqlite, pgsql, pspell, snmp, soap, tidy, xmlreader, xmlrpc, xmlwriter, xsl, zip, ionCube Loader, Zend OPcache
    GD: Yes
    ImageMagick: No
    PHP max upload size: 20M
    PHP max form post size: 20M
    PHP memory limit: 128M
    Total max uploadable file size: 20M
    Resource folder writeable: Yes
    Session timeout: 24 minutes
    Native JSON: Yes
    Filter functions: Yes
    Transliteration functions: Yes
    PATH: /usr/local/sbin:/usr/local/bin:/usr/sbin:/usr/bin
    PWD: /var/www/fcgi
    PHP_FCGI_MAX_REQUESTS: 100
    ORIG_SCRIPT_NAME: /fcgi-bin/php70-cgi
    ORIG_PATH_TRANSLATED: /home/domains/vol2/539/2073539/user/htdocs/menu/admin/core/settings/diagnostics/index.php
    ORIG_PATH_INFO: /menu/admin/core/settings/diagnostics/index.php
    ORIG_SCRIPT_FILENAME: /var/www/fcgi/php70-cgi
    SCRIPT_NAME: /menu/admin/core/settings/diagnostics/index.php
    REQUEST_URI: /menu/admin/core/settings/diagnostics/?extended
    QUERY_STRING: extended
    REQUEST_METHOD: GET
    SERVER_PROTOCOL: HTTP/1.0
    GATEWAY_INTERFACE: CGI/1.1
    REDIRECT_URL: /menu/admin/core/settings/diagnostics/index.php
    REDIRECT_QUERY_STRING: extended
    REMOTE_PORT: 6361
    SCRIPT_FILENAME: /home/domains/vol2/539/2073539/user/htdocs/menu/admin/core/settings/diagnostics/index.php
    SERVER_ADMIN: admin@the113.co.uk
    CONTEXT_DOCUMENT_ROOT: /var/www/fcgi/
    CONTEXT_PREFIX: /fcgi-bin/
    REQUEST_SCHEME: http
    DOCUMENT_ROOT: /home/domains/vol2/539/2073539/user/htdocs
    REMOTE_ADDR: 91.103.188.194
    SERVER_PORT: 80
    SERVER_ADDR: 10.10.110.15
    SERVER_NAME: the113.co.uk
    SERVER_SOFTWARE: Apache
    HTTP_CACHE_CONTROL: no-cache
    HTTP_PRAGMA: no-cache
    HTTP_UPGRADE_INSECURE_REQUESTS: 1
    HTTP_COOKIE: PHPSESSID=kirnfh58a1olmatr166c07rd11; cmsa=1
    HTTP_REFERER: https://the113.co.uk/menu/admin/core/settings/diagnostics/
    HTTP_ACCEPT_ENCODING: gzip, deflate
    HTTP_ACCEPT_LANGUAGE: en-GB,en;q=0.5
    HTTP_ACCEPT: text/html,application/xhtml+xml,application/xml;q=0.9,*/*;q=0.8
    HTTP_USER_AGENT: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:62.0) Gecko/20100101 Firefox/62.0
    HTTP_CONNECTION: close
    HTTP_X_URL_SCHEME: http
    HTTP_X_FORWARDED_PROTO: http
    HTTP_X_REAL_IP: 91.103.188.194
    HTTP_X_FORWARDED_HOST: the113.co.uk
    HTTP_HOST: the113.co.uk
    UNIQUE_ID: W9Hpf-Fc5g2hs-HjRtX7cgAAAAg
    REDIRECT_STATUS: 200
    REDIRECT_HANDLER: application/x-httpd-php70
    REDIRECT_UNIQUE_ID: W9Hpf-Fc5g2hs-HjRtX7cgAAAAg
    FCGI_ROLE: RESPONDER
    PHP_SELF: /menu/admin/core/settings/diagnostics/index.php
    REQUEST_TIME_FLOAT: 1540483455.4947
    REQUEST_TIME: 1540483455

Jade Marling 0 points

2 years ago

Robert Ketter 103 points

2 years ago

Can you show your template/code being used to redirect to PayPal. Is this site online where we can actually see the problem in action?

Hi Robert, Sorry for the delay in reply. I ended up having to use an alternative solution as I only had a few hours to complete the whole project. Although I am still experiencing this problem on a different site. Any assistance would be grately appreciated

<?php include('admin/runtime.php');?>


<!DOCTYPE html>
<html dir="ltr" lang="en-gb">




    <meta charset="utf-8">
    <meta http-equiv="X-UA-Compatible" content="IE=edge">
    <meta name="viewport" content="width=device-width, initial-scale=1">
    <meta name="author" content="SA1 Creative" />
    <title><?php $my_var = perch_pages_title(true);
    echo $my_var; ?></title>

    <?php
    $domain        = 'https://'.$_SERVER["HTTP_HOST"];
    $url           = $domain.$_SERVER["REQUEST_URI"];
    $sitename      = "Briton Ferry Llansawel AFC";
    $twittername   = "@bflafc";

    PerchSystem::set_var('domain',$domain);
    PerchSystem::set_var('url',$url);
    PerchSystem::set_var('twittername',$twittername);

    perch_page_attributes(array(        
      'template' => 'default.html'    
    ));
    ?>
    <!-- Favicon -->
    <link rel="icon" href="img/favicon.png" sizes="32x32" />
    <link rel="icon" href="img/favicon.png" sizes="192x192" />
    <link rel="apple-touch-icon-precomposed" href="img/favicon.png" />
    <meta name="msapplication-TileImage" content="img/favicon.png" />
    <!-- Mobile Metas -->
    <meta name="viewport" content="width=device-width, initial-scale=1.0" />
    <!-- Vendor CSS -->
    <link href="css/vendors.css" rel="stylesheet">
    <!-- Theme CSS -->
    <link href="css/style.css" rel="stylesheet">
    <!-- Theme Custom CSS -->
    <link rel="stylesheet" href="css/custom.css">
    <!-- Web Fonts  -->
    <script>
        WebFontConfig = {
            google: {
                families: ['Montserrat:300,400,500,600,700']
            },
            active: function() {
                $(window).trigger('webfontLoaded');
            }
        };

        (function(d) {
            var wf = d.createElement('script'),
                s = d.scripts[0];
            wf.src = 'https://ajax.googleapis.com/ajax/libs/webfont/1.6.26/webfont.js';
            wf.async = true;
            s.parentNode.insertBefore(wf, s);
        })(document);
    </script>
<?php include_once('includes/cookies.php');?>
<?php include('includes/analyticstracking.php');?>
</head>

<body class="has-site-header-8">

    <?php include('includes/header.php');
    ?>

        <div class="site-content single-entry single-entry--template-4-alt">
            <div class="mnmd-block mnmd-block--fullwidth mnmd-block--contiguous single-header-with-bg">
                <div class="container">
                    <header class="single-header inverse-text">
                        <div class="single-header__inner">
                            <h1 class="entry-title entry-title--lg">Redirecting to PayPal..</h1>

                        </div>
                    </header>
                </div>
            </div>
    <div class="mnmd-block mnmd-block--fullwidth single-entry-wrap">
                <div class="container">
                    <div class="row">

                            <?php 
if (!perch_member_logged_in()) {
    perch_shop_registration_form([
    'template' => 'checkout/customer_create_passwordless.html'
  ]);
}
?>    <?php PerchUtil::output_debug(); ?>
                        <!-- .mnmd-main-col -->
                        <!-- .mnmd-main-col -->
                    </div>
                    <!-- .row -->
                </div>
                <!-- .container -->
            </div>
            <!-- .mnmd-block -->
        </div>
        <!-- .site-content -->

        <!-- .site-content -->
        <?php include('includes/footer.php');?>
        <?php include('includes/sticky-header.php');?>
        <?php include('includes/side-navigation.php');?>
        <a href="#" class="mnmd-go-top btn btn-default hidden-xs js-go-top-el"><i class="mdicon mdicon-arrow_upward"></i></a>
    </div>
    <!-- .site-wrapper -->
    <!-- Vendor -->
    <script type="text/javascript" src="js/jquery.js"></script>
    <script type="text/javascript" src="js/vendors.js"></script>
    <!-- Theme Scripts -->
    <script type="text/javascript" src="js/scripts.js"></script>
    <!-- Theme Custom Scripts -->
    <script src="js/custom.js"></script>
</body>

</html>

This is standard code that I've used on shops in the past, and it's worked successfully so I don't understand why it's not now?

Jonathan Elliman 27 points

2 years ago

Hi Jade

You need to be a bit more specific with errors as you haven’t described what’s happening at all.

Did it work when you tested the code on a dev / staging server?

Jade Marling 0 points

2 years ago

Hi Jonathan,

No it didn't work in the test environment.

Basically what is happening is that the user logs into an account and the it is taken off to the screen where it is supposed to be redirected to Paypal. However, instead of redirecting to paypal, it is stuck onthat page and is not redirecting. I've followed the steps to make the payment gateway, except it's not working? I don't know if I've set something up worng, but I've followed the same procedure as always so it should work?

Thank you for your help, it's much appreciated

Jonathan Elliman 27 points

2 years ago

Ideally you'd need to share the page template you are using for checkout and for the return page. The template you've shared doesn't have any checkout functions in it. I think your code is calling the password-less registration form. I haven't used this method myself so can't comment on that setup.

I would have thought though that even without a registration form this is the step before checking out. Paypal will need user details in order to make a payment.

Just to check, you've got exactly the same functionality working on another Shop site using Paypal Express?

Other things to check:

– You're using Paypal Express

– You've generated a new API in Sandbox in Paypal

– You're using the checkout function on your checkout page

  perch_shop_checkout('paypal-express', [
    'return_url' => "blah',
    'cancel_url' => blah',
  ]);

– You're using perch_shop_complete_payment('paypal-express'); on the landing page.

Jon

Jade Marling 0 points

2 years ago

Thanks Jonathan, I was missing the perch_shop_complete_payment('paypal-express');