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Thread tagged as: Problem, Error, Configuration

Unable to log in after moving site to live

It is my first time using Perch. I have been hosting the development site and database on 1and1.com. Now I am attempting to transfer to my client's Godaddy.

I exported my DB and imported to the new host. The website is live and all the content seems to work fine until I attempt to login to /perch. I get this message: Sorry, your license key isn't valid for this domain. Log into your Perch account and add the following as your live or testing domain: www.____.com (Removing this actual url for privacy).

When I click reset password and put my email address in, I get this error:

This page isn’t working www.____.com didn’t send any data. ERR_EMPTY_RESPONSE

I still get an email with a "reset your password" link. But once I fill out the form I get the same error:

This page isn’t working www.____.com didn’t send any data. ERR_EMPTY_RESPONSE

Please let me know if you have any ideas on how to fix this issue.

My php version is 7.0

levi woods 0 points

2 years ago

Simon Clay 127 points

2 years ago

Hi Levi,

Have you logged into accounts.grabaperch.com and added ____.com to the license?

levi woods 0 points

2 years ago

Yes, I have added the new url to the license.

levi woods 0 points

2 years ago

This was solved by logging in to the backend of the dev site, changing the password on the account, re-downloading the database, and importing the database to the live site.