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problem with gallery
hi there
my customer has a problem with the gallery, it does not show up on the page any more (the installation was in 2012)
that's the error message
Fatal error: Class 'PerchGallery_Albums' not found in \fe-dm02a-91.wdhs.local\WS002_005\pool70\bj9czwcvp51rs\WEB\content\perch\apps\perch_gallery\runtime.php on line 33
that's the diagnostics report (first lines)
Perch: 1.8.4 Installed apps: content (1.8.4), perch_gallery (2.2) PHP: 5.2.4
can you help out, please ?
Thanks, katja
What happened between when it was working and when it wasn't?
nothing; the customer did not change anything, neither did i
Something has changed.
Does the following file exist on your server?
PerchGallery_Albums.class.php
yes, it does
I'd recommend contacting the host to find out if anything has changed with the server.
ok, but what should i ask for in detail ? PHP, libraries, ... ?
We don't know the answer to that, just ask them if anything has changed. Code doesn't just stop working and we don't have access to your site. So either:
A good place to start your investigation would be to speak to the host.
ok, i'll try this
thank you !