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Thread tagged as: Problem, MailChimp

Inconsistency with Campaign in Mailchimp App versus Mailchimp

I client from us created a new campaign in Mailchimp. When live the campaign on their site is not the same as the campaign in Mailchimp.

website version

versus

Mailchimp version

How is this possible? Can I fix this?

Here a summary information of the diagnostics:

Perch: 2.5.4, PHP: 5.3.29, MySQL: mysqlnd 5.0.8-dev - 20102224 - $Id: 731e5b87ba42146a687c29995d2dfd8b4e40b325 $, with PDO
Server OS: FreeBSD, cgi-fcgi
Installed apps: content (2.5.4), assets (2.5.4), perch_mailchimp (2.0.1), perch_backup (1.2)
App runtimes: <?php $apps_list = array( 'content', 'perch_mailchimp' ); ?>
PERCH_LOGINPATH: /perch
PERCH_PATH: /www/i/n/n/inn-spiratie.nl/public_html/perch
PERCH_CORE: /www/i/n/n/inn-spiratie.nl/public_html/perch/core
PERCH_RESFILEPATH: /www/i/n/n/inn-spiratie.nl/public_html//media
Image manipulation: GD Imagick
PHP limits: Max upload 32M, Max POST 32M, Memory: 128M, Total max file upload: 32M
Resource folder writeable: Yes
HTTP_HOST: inn-spiratie.nl
Robin Gruyters

Robin Gruyters 0 points

  • 7 years ago
Rachel Andrew

Rachel Andrew 394 points
Perch Support

We just import the HTML that is sent back from Mailchimp. That's it.

If they don't send back the same information then there isn't anything we can do about it.

Is it possible to re-import the campaigns?

Drew McLellan

Drew McLellan 2638 points
Perch Support

Is it possible for a campaign to change once its been sent?

I have no idea. I don't use Mailchimp. My client does.

If this is true, maybe that could be the reason what has happend.

Rachel Andrew

Rachel Andrew 394 points
Perch Support

I use the MailChimp app for my own list and I don't believe you can edit a campaign after it is sent. I've never had the issue your client is experiencing. However Perch doesn't alter your mailing in anyway - we just get the HTML from MailChimp so if anything has happened - it has happened at the MailChimp side.

If you just want to reimport all your data you can do that from within the app.