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Perch License not showing in my Perch Account

Hi, I am just about to buy another Perch License but when I login to my Perch Account is is showing I do not have any licenses when in fact I have purchased two. Can you help.

Best Regards Andrew Whittle

Andrew Whittle

Andrew Whittle 0 points

  • 4 years ago
Drew McLellan

Drew McLellan 2638 points
Perch Support

I can see four accounts under your name. The one with the licenses is accounts@whittledesignstudio.com

Thanks Drew, thats worked and can now see them. I do not need the other accounts so not why they are there. Can I get rid of the other accounts so I just have this main one?

Thanks for checking this, off to purchase another license ;-)

Andrew

Drew McLellan

Drew McLellan 2638 points
Perch Support

I can if they're all you. Are you also andrewwhittle.co.uk and ignitioncbs.co.uk ? Or are those another Andrew Whittle?

Hi Drew, yes these are me, would these of been setup when I took out demos of Perch. The Ignition one would of been a couple of years ago and the andrewwhittle.co.uk was my personal URL.

Thanks Andrew Whittle

Drew McLellan

Drew McLellan 2638 points
Perch Support

Will do, thanks.

Thanks Drew