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Thread tagged as: Problem

Images not showing in admin

Hi,

I dont seem to be able to see images uploaded in the admin system via the asset area,

Any ideas?

Thanks

PERCH INFORMATION

Perch: 2.6.6
Production mode: Production (100)
Installed apps: content (2.6.6), assets (2.6.6), categories (2.6.6), perch_blog (4.1), perch_forms (1.7), perch_reports (4.1)
DB driver: PDO
DB tables: perch2_blog_authors, perch2_blog_categories, perch2_blog_comments, perch2_blog_posts, perch2_blog_posts_to_categories, perch2_blog_posts_to_tags, perch2_blog_sections, perch2_blog_tags, perch2_categories, perch2_category_counts, perch2_category_sets, perch2_content_index, perch2_content_items, perch2_content_regions, perch2_forms, perch2_forms_responses, perch2_navigation, perch2_navigation_pages, perch2_page_templates, perch2_pages, perch2_reports_authors, perch2_reports_categories, perch2_reports_comments, perch2_reports_posts, perch2_reports_posts_to_categories, perch2_reports_posts_to_tags, perch2_reports_sections, perch2_reports_tags, perch2_resource_log, perch2_resource_tags, perch2_resources, perch2_resources_to_tags, perch2_settings, perch2_user_privileges, perch2_user_role_privileges, perch2_user_roles, perch2_users
Users: 3
App runtimes:
<?php
    $apps_list = array(
        'content', 
        'categories',
        'perch_forms',
        'perch_blog',
        'perch_reports',
    );
Scheduled tasks for perch_blog: delete_spam_comments (1440 mins)
Scheduled tasks for perch_reports: delete_spam_comments (1440 mins)
Editor plug-ins: ckeditor, markitup
H1: cf954370d432c5a4d2e6c40f32f2b291
L1: 7045b90981911d957c1043e317ae7da6
headerColour: #ffffff
content_singlePageEdit: 1
helpURL:
siteURL: /
hideBranding: 1
content_collapseList: 1
lang: en-gb
update_2.6.3: done
latest_version: 2.5.3
on_sale_version: 2.7.4
headerScheme: light
dashboard: 1
hide_pwd_reset: 0
content_hideNonEditableRegions: 0
content_frontend_edit: 0
logoPath: /admin/resources/Channel_Freight_Tickets_Logo.png
perch_blog_update: 4.0
perch_blog_slug_format: %Y-%m-%d-{postTitle}
perch_blog_akismet_key:
perch_blog_max_spam_days: 0
perch_blog_comment_notify: 0
perch_blog_post_url: /latest/post.php?s={postSlug}
perch_reports_post_url: /reports/post.php?s={postSlug}
perch_reports_update: 4.0
perch_reports_slug_format: %Y-%m-%d-{postTitle}
perch_reports_akismet_key:
perch_reports_max_spam_days: 0
perch_reports_comment_notify: 0
update_2.6.6: done
PERCH_DEVELOPMENT: 10
PERCH_STAGING: 50
PERCH_PRODUCTION: 100
PERCH_DB_USERNAME: root
PERCH_DB_SERVER: localhost
PERCH_DB_DATABASE: perchcms
PERCH_DB_PREFIX: perch2_
PERCH_TZ: UTC
PERCH_EMAIL_FROM: langleyp@hotmail.com
PERCH_EMAIL_FROM_NAME: Paul Langley
PERCH_LOGINPATH: /admin
PERCH_PATH: C:\inetpub\wwwroot\admin
PERCH_CORE: C:\inetpub\wwwroot\admin\core
PERCH_RESFILEPATH: C:\inetpub\wwwroot\admin\resources
PERCH_RESPATH: /admin/resources
PERCH_HTML5: 1
PERCH_RUNWAY:
PERCH_ERROR_MODE: DIE
PERCH_DATE_LONG: %d %B %Y
PERCH_DATE_SHORT: %d %b %Y
PERCH_TIME_SHORT: %H:%M
PERCH_TIME_LONG: %H:%M:%S
PERCH_DEBUG:
PERCH_PREVIEW_ARG: preview
PERCH_TEMPLATE_PATH: C:\inetpub\wwwroot\admin\templates
PERCH_DEFAULT_DOC: index.php
PERCH_DEFAULT_EXT: .php
PERCH_PRODUCTION_MODE: 100
PERCH_RWD:
PERCH_HTML_ENTITIES:
PERCH_SSL:
PERCH_AUTH_PLUGIN:
PERCH_DB_CHARSET: utf8
PERCH_DB_PORT:
PERCH_DB_SOCKET:
HOSTING SETTINGS

PHP: 5.6.0
Zend: 2.6.0
OS: WINNT
SAPI: cgi-fcgi
Safe mode: not detected
MySQL client: mysqlnd 5.0.11-dev - 20120503 - $Id: f373ea5dd5538761406a8022a4b8a374418b240e $
MySQL server: 5.6.21-log
Extensions: Core, bcmath, calendar, ctype, date, ereg, filter, ftp, hash, iconv, json, mcrypt, SPL, odbc, pcre, Reflection, session, standard, mysqlnd, tokenizer, zip, zlib, libxml, dom, PDO, Phar, SimpleXML, wddx, xml, xmlreader, xmlwriter, cgi-fcgi, mysql, mysqli, pdo_mysql, mhash
GD: No
ImageMagick: No
PHP max upload size: 2M
PHP max form post size: 8M
PHP memory limit: 128M
Total max uploadable file size: 2M
Resource folder writeable: Yes
Session timeout: 24 minutes
Native JSON: Yes
Filter functions: Yes
Transliteration functions: No
ALLUSERSPROFILE: C:\ProgramData
APPDATA: C:\Windows\system32\config\systemprofile\AppData\Roaming
APP_POOL_ID: FreightTest
CommonProgramFiles: C:\Program Files\Common Files
COMPUTERNAME: TS30WEBSQL
ComSpec: C:\Windows\system32\cmd.exe
FP_NO_HOST_CHECK: NO
LOCALAPPDATA: C:\Windows\system32\config\systemprofile\AppData\Local
NUMBER_OF_PROCESSORS: 2
OS: Windows_NT
Path: C:\Program Files\ImageMagick-6.8.9-Q16;C:\Windows\system32;C:\Windows;C:\Windows\System32\Wbem;C:\Program Files\Microsoft SQL Server\100\Tools\Binn\;C:\Program Files\Microsoft SQL Server\100\DTS\Binn\;C:\Program Files\Microsoft SQL Server\100\Tools\Binn\VSShell\Common7\IDE\;C:\Windows\System32\WindowsPowerShell\v1.0\;C:\Program Files\Windows Imaging\;C:\Vineyardsoft\KnowledgeSync 2000\Fax;C:\Program Files\BBWin\bin;C:\Program Files\MySQL\MySQL Utilities 1.4\;C:\Program Files\MySQL\MySQL Utilities 1.4\Doctrine extensions for PHP\
PATHEXT: .COM;.EXE;.BAT;.CMD;.VBS;.VBE;.JS;.JSE;.WSF;.WSH;.MSC
PROCESSOR_ARCHITECTURE: x86
PROCESSOR_IDENTIFIER: x86 Family 6 Model 23 Stepping 6, GenuineIntel
PROCESSOR_LEVEL: 6
PROCESSOR_REVISION: 1706
ProgramData: C:\ProgramData
ProgramFiles: C:\Program Files
PSModulePath: C:\Windows\system32\WindowsPowerShell\v1.0\Modules\
PUBLIC: C:\Users\Public
SystemDrive: C:
SystemRoot: C:\Windows
TEMP: C:\Windows\TEMP
TMP: C:\Windows\TEMP
UATDATA: C:\Windows\system32\CCM\UATData\D9F8C395-CAB8-491d-B8AC-179A1FE1BE77
USERDOMAIN: INTERHOSTLLP
USERNAME: TS30WEBSQL$
USERPROFILE: C:\Windows\system32\config\systemprofile
windir: C:\Windows
ORIG_PATH_INFO: /admin/core/settings/diagnostics/index.php
URL: /admin/core/settings/diagnostics/index.php
SERVER_SOFTWARE: Microsoft-IIS/7.0
SERVER_PROTOCOL: HTTP/1.1
SERVER_PORT_SECURE: 1
SERVER_PORT: 443
SERVER_NAME: i-ferry.net
SCRIPT_NAME: /admin/core/settings/diagnostics/index.php
REQUEST_METHOD: GET
REMOTE_PORT: 55060
REMOTE_HOST: 194.102.14.125
REMOTE_ADDR: 194.102.14.125
QUERY_STRING: extended
PATH_TRANSLATED: C:\inetpub\wwwroot\admin\core\settings\diagnostics\index.php
LOCAL_ADDR: 10.10.20.110
INSTANCE_META_PATH: /LM/W3SVC/4
INSTANCE_ID: 4
HTTPS_SERVER_SUBJECT: O=i-ferry.net, OU=Domain Control Validated, CN=i-ferry.net
HTTPS_SERVER_ISSUER: C=US, S=Arizona, L=Scottsdale, O="GoDaddy.com, Inc.", OU=https://certificates.godaddy.com/repository, CN=Go Daddy Secure Certification Authority, SERIALNUMBER=07969287
HTTPS_SECRETKEYSIZE: 2048
HTTPS_KEYSIZE: 128
HTTPS: on
GATEWAY_INTERFACE: CGI/1.1
APPL_PHYSICAL_PATH: C:\inetpub\wwwroot\
APPL_MD_PATH: /LM/W3SVC/4/ROOT
SCRIPT_FILENAME: C:\inetpub\wwwroot\admin\core\settings\diagnostics\index.php
REQUEST_URI: /admin/core/settings/diagnostics/?extended
DOCUMENT_ROOT: C:\inetpub\wwwroot
HTTP_USER_AGENT: Mozilla/5.0 (Windows NT 6.3; WOW64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/39.0.2171.65 Safari/537.36
HTTP_REFERER: https://i-ferry.net/admin/core/settings/diagnostics/
HTTP_HOST: i-ferry.net
HTTP_COOKIE: __unam=6cb5566-1486a5380ba-2c4d2cbb-84; __utma=110829725.874397682.1410533131.1415720429.1415790992.22; __utmz=110829725.1415790992.22.5.utmcsr=i-ferry.net|utmccn=(referral)|utmcmd=referral|utmcct=/; cmsa=1; PHPSESSID=50fn4udqdvc1tnk1ok4l9mkhr1
HTTP_ACCEPT_LANGUAGE: en-US,en;q=0.8
HTTP_ACCEPT_ENCODING: gzip, deflate, sdch
HTTP_ACCEPT: text/html,application/xhtml+xml,application/xml;q=0.9,image/webp,*/*;q=0.8
HTTP_PRAGMA: no-cache
HTTP_CONNECTION: keep-alive
HTTP_CACHE_CONTROL: no-cache
FCGI_ROLE: RESPONDER
PHP_SELF: /admin/core/settings/diagnostics/index.php
REQUEST_TIME_FLOAT: 1416841269.1373
REQUEST_TIME: 1416841269
Paul Langley

Paul Langley 0 points

  • 7 years ago
Drew McLellan

Drew McLellan 2638 points
Perch Support

You're on an old version, so the first thing to do is update.

Hi,

I've updated the perch version now. Same problem still exists.

thanks

Diagnostics report
PERCH INFORMATION

Perch: 2.7.4
Production mode: Production (100)
Installed apps: content (2.7.4), assets (2.7.4), categories (2.7.4), perch_blog (4.1), perch_forms (1.7), perch_reports (4.1)
DB driver: PDO
DB tables: perch2_blog_authors, perch2_blog_categories, perch2_blog_comments, perch2_blog_posts, perch2_blog_posts_to_categories, perch2_blog_posts_to_tags, perch2_blog_sections, perch2_blog_tags, perch2_categories, perch2_category_counts, perch2_category_sets, perch2_content_index, perch2_content_items, perch2_content_regions, perch2_forms, perch2_forms_responses, perch2_navigation, perch2_navigation_pages, perch2_page_templates, perch2_pages, perch2_reports_authors, perch2_reports_categories, perch2_reports_comments, perch2_reports_posts, perch2_reports_posts_to_categories, perch2_reports_posts_to_tags, perch2_reports_sections, perch2_reports_tags, perch2_resource_log, perch2_resource_tags, perch2_resources, perch2_resources_to_tags, perch2_settings, perch2_user_privileges, perch2_user_role_privileges, perch2_user_roles, perch2_users
Users: 3
App runtimes:
<?php
    $apps_list = array(
        'content', 
        'categories',
        'perch_forms',
        'perch_blog',
        'perch_reports',
    );
Scheduled tasks for perch_blog: delete_spam_comments (1440 mins)
Scheduled tasks for perch_reports: delete_spam_comments (1440 mins)
Editor plug-ins: ckeditor, markitup
H1: cf954370d432c5a4d2e6c40f32f2b291
L1: 7045b90981911d957c1043e317ae7da6
headerColour: #ffffff
content_singlePageEdit: 1
helpURL:
siteURL: /
hideBranding: 1
content_collapseList: 1
lang: en-gb
update_2.6.3: done
latest_version: 2.5.3
on_sale_version: 2.7.4
headerScheme: light
dashboard: 1
hide_pwd_reset: 0
content_hideNonEditableRegions: 0
content_frontend_edit: 0
logoPath: /admin/resources/Channel_Freight_Tickets_Logo.png
perch_blog_update: 4.0
perch_blog_slug_format: %Y-%m-%d-{postTitle}
perch_blog_akismet_key:
perch_blog_max_spam_days: 0
perch_blog_comment_notify: 0
perch_blog_post_url: /latest/post.php?s={postSlug}
perch_reports_post_url: /reports/post.php?s={postSlug}
perch_reports_update: 4.0
perch_reports_slug_format: %Y-%m-%d-{postTitle}
perch_reports_akismet_key:
perch_reports_max_spam_days: 0
perch_reports_comment_notify: 0
update_2.6.6: done
update_2.7.4: done
PERCH_DEVELOPMENT: 10
PERCH_STAGING: 50
PERCH_PRODUCTION: 100
PERCH_DB_USERNAME: root
PERCH_DB_SERVER: localhost
PERCH_DB_DATABASE: perchcms
PERCH_DB_PREFIX: perch2_
PERCH_TZ: UTC
PERCH_EMAIL_FROM: langleyp@hotmail.com
PERCH_EMAIL_FROM_NAME: Paul Langley
PERCH_LOGINPATH: /admin
PERCH_PATH: C:\inetpub\wwwroot\admin
PERCH_CORE: C:\inetpub\wwwroot\admin\core
PERCH_RESFILEPATH: C:\inetpub\wwwroot\admin\resources
PERCH_RESPATH: /admin/resources
PERCH_HTML5: 1
PERCH_RUNWAY:
PERCH_ERROR_MODE: DIE
PERCH_DATE_LONG: %d %B %Y
PERCH_DATE_SHORT: %d %b %Y
PERCH_TIME_SHORT: %H:%M
PERCH_TIME_LONG: %H:%M:%S
PERCH_DEBUG:
PERCH_PREVIEW_ARG: preview
PERCH_TEMPLATE_PATH: C:\inetpub\wwwroot\admin\templates
PERCH_DEFAULT_DOC: index.php
PERCH_DEFAULT_EXT: .php
PERCH_PRODUCTION_MODE: 100
PERCH_RWD:
PERCH_HTML_ENTITIES:
PERCH_SSL:
PERCH_AUTH_PLUGIN:
PERCH_DB_CHARSET: utf8
PERCH_DB_PORT:
PERCH_DB_SOCKET:
HOSTING SETTINGS

PHP: 5.6.0
Zend: 2.6.0
OS: WINNT
SAPI: cgi-fcgi
Safe mode: not detected
MySQL client: mysqlnd 5.0.11-dev - 20120503 - $Id: f373ea5dd5538761406a8022a4b8a374418b240e $
MySQL server: 5.6.21-log
Extensions: Core, bcmath, calendar, ctype, date, ereg, filter, ftp, hash, iconv, json, mcrypt, SPL, odbc, pcre, Reflection, session, standard, mysqlnd, tokenizer, zip, zlib, libxml, dom, PDO, Phar, SimpleXML, wddx, xml, xmlreader, xmlwriter, cgi-fcgi, mysql, mysqli, pdo_mysql, mhash
GD: No
ImageMagick: No
PHP max upload size: 2M
PHP max form post size: 8M
PHP memory limit: 128M
Total max uploadable file size: 2M
Resource folder writeable: Yes
Session timeout: 24 minutes
Native JSON: Yes
Filter functions: Yes
Transliteration functions: No
ALLUSERSPROFILE: C:\ProgramData
APPDATA: C:\Windows\system32\config\systemprofile\AppData\Roaming
APP_POOL_ID: FreightTest
CommonProgramFiles: C:\Program Files\Common Files
COMPUTERNAME: TS30WEBSQL
ComSpec: C:\Windows\system32\cmd.exe
FP_NO_HOST_CHECK: NO
LOCALAPPDATA: C:\Windows\system32\config\systemprofile\AppData\Local
NUMBER_OF_PROCESSORS: 2
OS: Windows_NT
Path: C:\Program Files\ImageMagick-6.8.9-Q16;C:\Windows\system32;C:\Windows;C:\Windows\System32\Wbem;C:\Program Files\Microsoft SQL Server\100\Tools\Binn\;C:\Program Files\Microsoft SQL Server\100\DTS\Binn\;C:\Program Files\Microsoft SQL Server\100\Tools\Binn\VSShell\Common7\IDE\;C:\Windows\System32\WindowsPowerShell\v1.0\;C:\Program Files\Windows Imaging\;C:\Vineyardsoft\KnowledgeSync 2000\Fax;C:\Program Files\BBWin\bin;C:\Program Files\MySQL\MySQL Utilities 1.4\;C:\Program Files\MySQL\MySQL Utilities 1.4\Doctrine extensions for PHP\
PATHEXT: .COM;.EXE;.BAT;.CMD;.VBS;.VBE;.JS;.JSE;.WSF;.WSH;.MSC
PROCESSOR_ARCHITECTURE: x86
PROCESSOR_IDENTIFIER: x86 Family 6 Model 23 Stepping 6, GenuineIntel
PROCESSOR_LEVEL: 6
PROCESSOR_REVISION: 1706
ProgramData: C:\ProgramData
ProgramFiles: C:\Program Files
PSModulePath: C:\Windows\system32\WindowsPowerShell\v1.0\Modules\
PUBLIC: C:\Users\Public
SystemDrive: C:
SystemRoot: C:\Windows
TEMP: C:\Windows\TEMP
TMP: C:\Windows\TEMP
UATDATA: C:\Windows\system32\CCM\UATData\D9F8C395-CAB8-491d-B8AC-179A1FE1BE77
USERDOMAIN: INTERHOSTLLP
USERNAME: TS30WEBSQL$
USERPROFILE: C:\Windows\system32\config\systemprofile
windir: C:\Windows
ORIG_PATH_INFO: /admin/core/settings/diagnostics/index.php
URL: /admin/core/settings/diagnostics/index.php
SERVER_SOFTWARE: Microsoft-IIS/7.0
SERVER_PROTOCOL: HTTP/1.1
SERVER_PORT_SECURE: 1
SERVER_PORT: 443
SERVER_NAME: i-ferry.net
SCRIPT_NAME: /admin/core/settings/diagnostics/index.php
REQUEST_METHOD: GET
REMOTE_PORT: 55341
REMOTE_HOST: 194.102.14.125
REMOTE_ADDR: 194.102.14.125
QUERY_STRING: extended
PATH_TRANSLATED: C:\inetpub\wwwroot\admin\core\settings\diagnostics\index.php
LOCAL_ADDR: 10.10.20.110
INSTANCE_META_PATH: /LM/W3SVC/4
INSTANCE_ID: 4
HTTPS_SERVER_SUBJECT: O=i-ferry.net, OU=Domain Control Validated, CN=i-ferry.net
HTTPS_SERVER_ISSUER: C=US, S=Arizona, L=Scottsdale, O="GoDaddy.com, Inc.", OU=https://certificates.godaddy.com/repository, CN=Go Daddy Secure Certification Authority, SERIALNUMBER=07969287
HTTPS_SECRETKEYSIZE: 2048
HTTPS_KEYSIZE: 128
HTTPS: on
GATEWAY_INTERFACE: CGI/1.1
APPL_PHYSICAL_PATH: C:\inetpub\wwwroot\
APPL_MD_PATH: /LM/W3SVC/4/ROOT
SCRIPT_FILENAME: C:\inetpub\wwwroot\admin\core\settings\diagnostics\index.php
REQUEST_URI: /admin/core/settings/diagnostics/?extended
DOCUMENT_ROOT: C:\inetpub\wwwroot
HTTP_USER_AGENT: Mozilla/5.0 (Windows NT 6.3; WOW64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/39.0.2171.65 Safari/537.36
HTTP_REFERER: https://i-ferry.net/admin/core/settings/diagnostics/
HTTP_HOST: i-ferry.net
HTTP_COOKIE: cmsa=1; PHPSESSID=50fn4udqdvc1tnk1ok4l9mkhr1; __unam=6cb5566-1486a5380ba-2c4d2cbb-85; __utma=110829725.874397682.1410533131.1415790992.1416921923.23; __utmb=110829725.1.10.1416921923; __utmc=110829725; __utmz=110829725.1415790992.22.5.utmcsr=i-ferry.net|utmccn=(referral)|utmcmd=referral|utmcct=/
HTTP_ACCEPT_LANGUAGE: en-US,en;q=0.8
HTTP_ACCEPT_ENCODING: gzip, deflate, sdch
HTTP_ACCEPT: text/html,application/xhtml+xml,application/xml;q=0.9,image/webp,*/*;q=0.8
HTTP_CONNECTION: keep-alive
FCGI_ROLE: RESPONDER
PHP_SELF: /admin/core/settings/diagnostics/index.php
REQUEST_TIME_FLOAT: 1416922998.4532
REQUEST_TIME: 1416922998
Drew McLellan

Drew McLellan 2638 points
Perch Support

It looks like you have neither GD nor Imagick available on your server. You need one of those to be able to resize images.

Hi,

But i don't see the uploaded images at all regardless of them being resized? The image does get uploaded it just doesnt show in the admin...

Thanks

Drew McLellan

Drew McLellan 2638 points
Perch Support

What we show in the admin is a thumbnail of the image... which requires image resizing.