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Thread tagged as: Question, Problem, Configuration

Perch send email with A2 hosting

Hi there,

I have been trying to get emails to send from Perch with A2 hosting via SMTP. So far it doesn't seem to authenticate. Does anyone know if any special setup is required in order to get this working or perhaps if I am doing something wrong myself. I'm slightly clueless when it comes to PHP and email. Can I just get some clarification on what's needed to make this work?

I've followed: https://docs.grabaperch.com/docs/installing-perch/configuration/email/
Mathew Doidge

Mathew Doidge 2 points

  • 5 years ago
Drew McLellan

Drew McLellan 2638 points
Perch Support

5 years ago

Which type of account do you have? It looks like there are some where you can't use an external SMTP server:

https://www.a2hosting.com/kb/getting-started-guide/setting-up-e-mail/using-external-smtp-servers-to-send-e-mail
Mathew Doidge

Mathew Doidge 2 points

5 years ago

Drew McLellan said:

Which type of account do you have? It looks like there are some where you can't use an external SMTP server:

https://www.a2hosting.com/kb/getting-started-guide/setting-up-e-mail/using-external-smtp-servers-to-send-e-mail

Hi Drew,

Thanks for that find. This client is on Swift so that's rather a problem!