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403 problem when adding text in a repeater region
A client (editor role) is getting this error when adding text into a repeater region, after the number of items reaches 4. The repeater max limit is 20.
403 Forbidden. Access to this resource on the server is denied!
The editor is using Windows 8. Not sure which browser but will find out.
Nobody else on this site, admin or editors, is seeing the same error. I cannot replicate the error myself or see any problems with file permissions. Does anyone know why this might be happening with this client and not others?
Does the server have
mod_securityinstalled?I cannot see that listed when I output
phpinfo()So, I think the answer is No
It's an Apache module, so wouldn't show up in the PHP info.
OK, thanks. I will need to get client to submit a support request question to their web host about this. I have cpanel access but not sure that gives me enough information.
Are you saying that mod_security (if installed) would cause 403 access problems of the type above?
No, I'm wondering if that might be the cause. I've not really got anything to go off, so I have to start somewhere.