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Thread tagged as: Problem, Installation, Runway

Ungraded my personal Perch to Perch Runway, but can't login now

I updated my personal Perch account to Perch Runway. I ran through setup and put in my new Runway license key and made sure that the Runway account was pointing to the correct domain. When I try to login I get a message that "Sorry, your license key isn't valid for this domain."

Any ideas why?

Timothy Swan

Timothy Swan 0 points

  • 6 years ago

Have you put https:// in your domain license?

Tried both with and without "https://" and neither one works.

Drew McLellan

Drew McLellan 2638 points
Perch Support

Give it another whirl now.

Works now. Thanks Drew!