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Thread tagged as: Problem, Error

Master Page Error.

hey guys,

Im running into a little bit of an issue with viewing a new page I added through Perch. We set up the master page and are adding sub pages (News Releases) When we complete the page through perch and attempt to view it we get a white screen with:

Warning: include(/home/8972/domains/clients.overtheatlantic.com/html/perch/runtime.php): failed to open stream: No such file or directory in /nfs/c01/h14/mnt/8972/domains/clients.overtheatlantic.com/html/gsa/news-releases/video-transcript.php on line 1

Warning: include(): Failed opening '/home/8972/domains/clients.overtheatlantic.com/html/perch/runtime.php' for inclusion (include_path='.:/usr/local/php-5.5.21/share/pear') in /nfs/c01/h14/mnt/8972/domains/clients.overtheatlantic.com/html/gsa/news-releases/video-transcript.php on line 1

Everything in Perch seems to be working fine, we can even see the pages we created come up on our server. Its only when we view the pages through a browser we seem to be having the problem.

My Diagnostic Report seems to be fine with green check marks all the way and this:

Perch: 2.8.24, PHP: 5.5.21, MySQL: 5.1.73, with PDO
Server OS: Linux, cgi-fcgi
Installed apps: content (2.8.24), assets (2.8.24), categories (2.8.24)
App runtimes: <?php $apps_list = array( 'content', 'categories', );
PERCH_LOGINPATH: /gsa/perch
PERCH_PATH: /nfs/c01/h14/mnt/8972/domains/clients.overtheatlantic.com/html/gsa/perch
PERCH_CORE: /nfs/c01/h14/mnt/8972/domains/clients.overtheatlantic.com/html/gsa/perch/core
PERCH_RESFILEPATH: /nfs/c01/h14/mnt/8972/domains/clients.overtheatlantic.com/html/gsa/perch/resources
Image manipulation: GD
PHP limits: Max upload 64M, Max POST 64M, Memory: 99M, Total max file upload: 64M
F1: dc1fef2ad0fcd9f943c02ebb43d85dbc
Resource folder writeable: Yes
HTTP_HOST: clients.overtheatlantic.com
DOCUMENT_ROOT: /home/8972/domains/clients.overtheatlantic.com/html
REQUEST_URI: /gsa/perch/core/settings/diagnostics/
SCRIPT_NAME: /gsa/perch/core/settings/diagnostics/index.php

the site is currently in a sub folder /gsa/ on our clients site.

Any help at this point would be appreciated.
MATTHEW URSO

MATTHEW URSO 0 points

  • 5 years ago
Rachel Andrew

Rachel Andrew 394 points
Perch Support

5 years ago

That looks like your Perch Include is incorrect.

Can we see the Master Page code?
MATTHEW URSO

MATTHEW URSO 0 points

5 years ago 

<?php if (!defined('PERCH_RUNWAY')) include($_SERVER['DOCUMENT_ROOT'].'/perch/runtime.php'); ?>
<!DOCTYPE html>
<html lang="en">
<head>
<meta charset="UTF-8">
<title><?php perch_pages_title(); ?> | Greater Sudbury Airport</title>
<link rel="icon" type="image/png" href="../gfx/favicon.png"/>
<!-- Viewport fix OS/CHROME/IE -->
<meta name="viewport" content="width=device-width, initial-scale=1.0">
<meta http-equiv="X-UA-Compatible" content="IE=edge,chrome=1"> 
<!-- Open Graph data -->

Here is the perch run time from the master page. Let me know if you'd like to see the full file.
Rachel Andrew

Rachel Andrew 394 points
Perch Support

5 years ago

If you are developing in a subfolder (which we wouldn't advise) you need to correct your include to include the subfolder path.