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Thread tagged as: Problem, Error

Fatal Error Call to a member function return_instance() on boolean in...

Hi,

I have a client that I've not supported for a while and the web site uses Perch and the Gallery app. They have just tried to add a new album for their business and have received the following error when they try to save it...

Fatal error: Call to a member function return_instance() on boolean in /homepages/19/d341845730/htdocs/nicolaspopp/perch/core/lib/api/PerchAPI_Form.class.php on line 423

Please can you tell me the simplest way to resolve this quickly? Help appreciated as always.

Man thanks - Regards Rob

Here are the Perch diags from the site:

Perch information
Diagnostics report
Health check
    •   PHP 5.6.33 is up to date
    •   MySQL 5.5.59-0+deb7u1-log is up to date
    •   Image processing available

    •   Perch: 2.8.18
    •   Production mode: Production (100)
    •   Installed apps: content (2.8.18), assets (2.8.18), categories (2.8.18), perch_gallery (2.6)
    •   DB driver: PDO
    •   DB tables: perch2_categories, perch2_category_counts, perch2_category_sets, perch2_content_index, perch2_content_items, perch2_content_regions, perch2_gallery_albums, perch2_gallery_image_versions, perch2_gallery_images, perch2_navigation, perch2_navigation_pages, perch2_page_templates, perch2_pages, perch2_resource_log, perch2_resource_tags, perch2_resources, perch2_resources_to_tags, perch2_settings, perch2_user_privileges, perch2_user_role_privileges, perch2_user_roles, perch2_users
    •   Users: 2
    •   App runtimes: <?php
    •       include(PERCH_PATH.'/core/apps/content/runtime.php');
    •       include(PERCH_PATH.'/addons/apps/perch_gallery/runtime.php');
    •   ?>
    •   

    •   Editor plug-ins: markitup
    •   H1: f911c90ffc8b9f7cbf48991c6176f23f
    •   L1: 462e22178edc52f382c6836233469811
    •   headerColour: #ffffff
    •   content_singlePageEdit: 1
    •   helpURL: 
    •   siteURL: https://www.nicolaspopp.com
    •   hideBranding: 1
    •   content_collapseList: 1
    •   lang: fr-fr
    •   latest_version: 2.8.15
    •   headerScheme: light
    •   dashboard: 0
    •   content_hideNonEditableRegions: 0
    •   perch_gallery_basicUpload: 0
    •   logoPath: /perch/resources/logo-hires.png
    •   update_2.8.18: done
    •   on_sale_version: 
    •   PERCH_DEVELOPMENT: 10
    •   PERCH_STAGING: 50
    •   PERCH_PRODUCTION: 100
    •   PERCH_DB_USERNAME: dbo565269984
    •   PERCH_DB_SERVER: db565269984.db.1and1.com
    •   PERCH_DB_DATABASE: db565269984
    •   PERCH_DB_PREFIX: perch2_
    •   PERCH_EMAIL_FROM: rob@evolve2design.com
    •   PERCH_EMAIL_FROM_NAME: Rob Hawkins
    •   PERCH_LOGINPATH: /perch
    •   PERCH_PATH: /homepages/19/d341845730/htdocs/nicolaspopp/perch
    •   PERCH_CORE: /homepages/19/d341845730/htdocs/nicolaspopp/perch/core
    •   PERCH_RESFILEPATH: /homepages/19/d341845730/htdocs/nicolaspopp/perch/resources
    •   PERCH_RESPATH: /perch/resources
    •   PERCH_HTML5: 1
    •   PERCH_RUNWAY: 
    •   PERCH_ERROR_MODE: DIE
    •   PERCH_DATE_LONG: %d %B %Y
    •   PERCH_DATE_SHORT: %d %b %Y
    •   PERCH_TIME_SHORT: %H:%M
    •   PERCH_TIME_LONG: %H:%M:%S
    •   PERCH_DEBUG: 
    •   PERCH_PREVIEW_ARG: preview
    •   PERCH_TEMPLATE_PATH: /homepages/19/d341845730/htdocs/nicolaspopp/perch/templates
    •   PERCH_DEFAULT_DOC: index.php
    •   PERCH_DEFAULT_EXT: .php
    •   PERCH_PRODUCTION_MODE: 100
    •   PERCH_RWD: 
    •   PERCH_HTML_ENTITIES: 
    •   PERCH_SSL: 
    •   PERCH_STRIPSLASHES: 
    •   PERCH_PROGRESSIVE_FLUSH: 1
    •   PERCH_AUTH_PLUGIN: 
    •   PERCH_DB_CHARSET: utf8
    •   PERCH_DB_PORT: 
    •   PERCH_DB_SOCKET: 
    •   PERCH_SESSION_TIMEOUT_MINS: 20
Hosting settings
    •   PHP: 5.6.33
    •   Zend: 2.6.0
    •   OS: Linux
    •   SAPI: cgi-fcgi
    •   Safe mode: not detected
    •   MySQL client: mysqlnd 5.0.11-dev - 20120503 - $Id: 76b08b24596e12d4553bd41fc93cccd5bac2fe7a $
    •   MySQL server: 5.5.59-0+deb7u1-log
    •   Extensions: Core, date, ereg, libxml, openssl, pcre, sqlite3, zlib, bcmath, bz2, calendar, ctype, curl, dba, dom, hash, fileinfo, filter, ftp, gd, gettext, SPL, iconv, session, intl, json, mbstring, mcrypt, standard, mysqlnd, PDO, pdo_mysql, pdo_sqlite, Phar, posix, Reflection, imap, shmop, SimpleXML, soap, mysqli, exif, tidy, tokenizer, wddx, xml, xmlreader, xmlwriter, xsl, zip, mysql, cgi-fcgi
    •   GD: Yes 
    •   ImageMagick: No
    •   PHP max upload size: 64M
    •   PHP max form post size: 64M
    •   PHP memory limit: 256M
    •   Total max uploadable file size: 64M
    •   Resource folder writeable: Yes
    •   Session timeout: 24 minutes
    •   Native JSON: Yes
    •   Filter functions: Yes
    •   Transliteration functions: Yes
    •   REDIRECT_UNIQUE_ID: WoV-IdTjfwUAAC-bwSkAAAAr
    •   REDIRECT_SCRIPT_URL: /perch/core/settings/diagnostics/
    •   REDIRECT_SCRIPT_URI: https://www.nicolaspopp.com/perch/core/settings/diagnostics/
    •   REDIRECT_DOCUMENT_ROOT: /kunden/homepages/19/d341845730/htdocs/nicolaspopp
    •   REDIRECT_UI_SUEXEC_DEFAULT_CHROOT_ID: 7
    •   REDIRECT_UI_SUEXEC_FSTATD_UNIXSOCKET: /run/ui-fstatd.suexec.socket
    •   REDIRECT_UI_SUEXEC_STATISTICS_UNIXSOCKET: /homepages/sclientMF/http.sock.bin
    •   REDIRECT_DBENTRY__RSCLVL_CPU: 40
    •   REDIRECT_DBENTRY__RSCLVL_MEM: 768
    •   REDIRECT_DBENTRY__RSCLVL_PROCSOFT: 15
    •   REDIRECT_DBENTRY__RSCLVL_PROCHARD: 27
    •   REDIRECT_DBENTRY_HOST: nicolaspopp.com
    •   REDIRECT_DBENTRY_VALUE: /kunden/homepages/19/d341845730/htdocs/nicolaspopp:d0000#CPU 60 #MEM 524288 #CGI 786762 #NPROC 20 #TAID 60156642 #LANG 2 #RSCLVL 300 #STAT 1 #CHROOT 7
    •   REDIRECT_DBENTRY_DOCROOT: /kunden/homepages/19/d341845730/htdocs/nicolaspopp
    •   REDIRECT_DBENTRY_HASH: d0000
    •   REDIRECT_DBENTRY__CPU: 60
    •   REDIRECT_DBENTRY__MEM: 524288
    •   REDIRECT_DBENTRY__CGI: 786762
    •   REDIRECT_DBENTRY__NPROC: 20
    •   REDIRECT_DBENTRY__TAID: 60156642
    •   REDIRECT_DBENTRY__LANG: 2
    •   REDIRECT_DBENTRY__RSCLVL: 300
    •   REDIRECT_DBENTRY__STAT: 1
    •   REDIRECT_DBENTRY__CHROOT: 7
    •   REDIRECT_DBENTRY: /kunden/homepages/19/d341845730/htdocs/nicolaspopp:d0000#CPU 60 #MEM 524288 #CGI 786762 #NPROC 20 #TAID 60156642 #LANG 2 #RSCLVL 300 #STAT 1 #CHROOT 7
    •   REDIRECT_HANDLER: x-mapp-php5
    •   REDIRECT_STATUS: 200
    •   UNIQUE_ID: WoV-IdTjfwUAAC-bwSkAAAAr
    •   SCRIPT_URL: /perch/core/settings/diagnostics/
    •   SCRIPT_URI: https://www.nicolaspopp.com/perch/core/settings/diagnostics/
    •   UI_SUEXEC_DEFAULT_CHROOT_ID: 7
    •   DBENTRY_HOST: nicolaspopp.com
    •   DBENTRY_VALUE: /kunden/homepages/19/d341845730/htdocs/nicolaspopp:d0000#CPU 60 #MEM 524288 #CGI 786762 #NPROC 20 #TAID 60156642 #LANG 2 #RSCLVL 300 #STAT 1 #CHROOT 7
    •   DBENTRY_DOCROOT: /kunden/homepages/19/d341845730/htdocs/nicolaspopp
    •   DBENTRY_HASH: d0000
    •   DBENTRY__CPU: 60
    •   DBENTRY__MEM: 524288
    •   DBENTRY__CGI: 786762
    •   DBENTRY__NPROC: 20
    •   DBENTRY__TAID: 60156642
    •   DBENTRY__LANG: 2
    •   DBENTRY__STAT: 1
    •   DBENTRY__CHROOT: 7
    •   DBENTRY: /kunden/homepages/19/d341845730/htdocs/nicolaspopp:d0000#CPU 60 #MEM 524288 #CGI 786762 #NPROC 20 #TAID 60156642 #LANG 2 #RSCLVL 300 #STAT 1 #CHROOT 7
    •   HTTP_HOST: www.nicolaspopp.com
    •   HTTP_USER_AGENT: Mozilla/5.0 (Macintosh; Intel Mac OS X 10.13; rv:58.0) Gecko/20100101 Firefox/58.0
    •   HTTP_ACCEPT: text/html,application/xhtml+xml,application/xml;q=0.9,*/*;q=0.8
    •   HTTP_ACCEPT_LANGUAGE: en,en-US;q=0.7,fr-FR;q=0.3
    •   HTTP_ACCEPT_ENCODING: gzip, deflate
    •   HTTP_REFERER: https://www.nicolaspopp.com/perch/core/settings/diagnostics/
    •   HTTP_COOKIE: cmsa=1; PHPSESSID=86ae179aa63bd223743622c837bb1ab3
    •   HTTP_UPGRADE_INSECURE_REQUESTS: 1
    •   PATH: /bin:/usr/bin
    •   SERVER_SOFTWARE: Apache
    •   SERVER_NAME: nicolaspopp.com
    •   SERVER_ADDR: 212.227.127.5
    •   SERVER_PORT: 80
    •   REMOTE_ADDR: 90.112.108.70
    •   DOCUMENT_ROOT: /kunden/homepages/19/d341845730/htdocs/nicolaspopp
    •   REQUEST_SCHEME: http
    •   CONTEXT_PREFIX: /system-bin/
    •   CONTEXT_DOCUMENT_ROOT: /kunden/usr/lib/cgi-bin/
    •   SERVER_ADMIN: webmaster@nicolaspopp.com
    •   SCRIPT_FILENAME: /kunden/homepages/19/d341845730/htdocs/nicolaspopp/perch/core/settings/diagnostics/index.php
    •   REMOTE_PORT: 54768
    •   REDIRECT_QUERY_STRING: extended
    •   REDIRECT_URL: /perch/core/settings/diagnostics/index.php
    •   GATEWAY_INTERFACE: CGI/1.1
    •   SERVER_PROTOCOL: HTTP/1.1
    •   REQUEST_METHOD: GET
    •   QUERY_STRING: extended
    •   REQUEST_URI: /perch/core/settings/diagnostics/?extended
    •   SCRIPT_NAME: /perch/core/settings/diagnostics/index.php
    •   STATUS: 200
    •   ORIG_PATH_INFO: /perch/core/settings/diagnostics/index.php
    •   ORIG_PATH_TRANSLATED: /kunden/homepages/19/d341845730/htdocs/nicolaspopp/perch/core/settings/diagnostics/index.php
    •   PHP_SELF: /perch/core/settings/diagnostics/index.php
    •   REQUEST_TIME_FLOAT: 1518698273.6616
    •   REQUEST_TIME: 1518698273
    •   argc: 1
ROb Hawkins

ROb Hawkins 0 points

  • 3 years ago
Drew McLellan

Drew McLellan 2638 points
Perch Support

3 years ago

The best thing to do is update to the final version of Perch 2.
ROb Hawkins

ROb Hawkins 0 points

3 years ago

Where can I find that software these days Drew? Sorry I've been away for ages (years!)

Once found is it just a case of replacing the core directory I can't remember :-(

Thanks for the quick response....
Rob Hawkins

Rob Hawkins 0 points

3 years ago

OK found the software actually managed to log in with my original account that the 4 licences are attached to.

Do I just copy over the 'core' directory?

Help appreciated as I've not done this for over 3 years and no longer do this!!
Rob Hawkins

Rob Hawkins 0 points

3 years ago

Hi,

I've updated to the latest version of perch and still receive the same error. I've included the revised diags below.

What's next? Help HUGLEY appreciated!!

Regards - Rob

Health check

    PHP 5.6.33 is up to date
    MySQL 5.5.59-0+deb7u1-log is up to date
    Image processing available

Summary information

    Perch: 2.8.34, PHP: 5.6.33, MySQL: mysqlnd 5.0.11-dev - 20120503 - $Id: 76b08b24596e12d4553bd41fc93cccd5bac2fe7a $, with PDO
    Server OS: Linux, cgi-fcgi
    Installed apps: content (2.8.34), assets (2.8.34), categories (2.8.34), perch_gallery (2.6)
    App runtimes: <?php include(PERCH_PATH.'/core/apps/content/runtime.php'); include(PERCH_PATH.'/addons/apps/perch_gallery/runtime.php'); ?>
    PERCH_LOGINPATH: /perch
    PERCH_PATH: /homepages/19/d341845730/htdocs/nicolaspopp/perch
    PERCH_CORE: /homepages/19/d341845730/htdocs/nicolaspopp/perch/core
    PERCH_RESFILEPATH: /homepages/19/d341845730/htdocs/nicolaspopp/perch/resources
    Image manipulation: GD
    PHP limits: Max upload 64M, Max POST 64M, Memory: 256M, Total max file upload: 64M
    F1: 6a33f95eca3667f9e0c39bf5ca2980fe
    Resource folder writeable: Yes
    HTTP_HOST: www.nicolaspopp.com
    DOCUMENT_ROOT: /kunden/homepages/19/d341845730/htdocs/nicolaspopp
    REQUEST_URI: /perch/core/settings/diagnostics/
    SCRIPT_NAME: /perch/core/settings/diagnostics/index.php
Drew McLellan

Drew McLellan 2638 points
Perch Support

3 years ago

Try Gallery v2.8.6 from the archive: https://addons.perchcms.com/archive
Rob Hawkins

Rob Hawkins 0 points

3 years ago

Resolved.