Forum
Fastshosts Compatibility Test
Hi,
I am running the Runway compatibility test for a new client on their Fasthosts server, and am getting the "PHP Sessions are not functioning as expected." message. Is there a way to find out any more detail about what is causing this? Their support have asked for more information about the error.
I have asked where I can configure PHP Sessions, and their reply was:
There is no 'section' do carry that out, this would be done in your PHP scripting itself.
Thanks for your help, not had any issue with server requirements before!
Usually it's the
session.save_path
php.ini directive:https://php.net/manual/en/function.session-save-path.php
Hi Drew,
Their support is not being that helpful - they say sessions are on, which judging by
phpinfo
is true. This is the rest of that section:session.save_path
is their default. Other sites I have worked on show it as/tmp
, but switching it to this has no effect. Is there anything else there that might be causing Runway headaches? There are some disparities between this and other sites but I wouldn't know what effect these would have.If there is nothing obvious I will go back to them again.
Thanks!
This is a hosting issue so there really isn't a lot we can do, something about sessions isn't working. It could be the permissions are wrong on the folder, there might not be disk space, but you are going ot need to work it out with support as painful as that might be :(
No worries thanks for taking a look - I will get back to them
I had a similar issue with Fasthosts before (and they were really unhelpful!) where some PHP that worked on other hosts was fishing to execute.
It turned out then, it was because the account had been set up on a Windows Server - which had strange configuration settings. They moved me to a Linux server and everything was fine.
Hi,
Thanks for the info Haydn, unfortunately it is a Linux server so that isn't the answer.
Had a look and there are some options for how to run PHP - as a CGI Application, FastCGI Application or an Apache Module. Could this be making a difference? It is set to FastCGI.
Annoyingly the Apache Module option means I only have 5.3.3 available, which is too low for Runway.
That shouldn't be an issue. Is it just the test that is failing? I guess it's not beyond possibility that the actual product might work where the test is failing.
I have only run the test - will try the full site and see what happens