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Thread tagged as: Problem

define('PERCH_PARANOID', true); - Kicks users back to homepage

When define('PERCH_PARANOID', true); is enabled, Users trying to login (Perch Members plugin) kick users back to homepage.
Edward Johansen

Edward Johansen 0 points

  • 4 years ago
Rachel Andrew

Rachel Andrew 394 points
Perch Support

4 years ago

That isn't happening to everyone so we are going to need some information to help.

Are you getting any errors in your error log?

We also need your Diagnostics Report.
Edward Johansen

Edward Johansen 0 points

4 years ago

Looking at the server log, I get the errors below: mod_fcgid: stderr: PHP Warning: include(../mypath/runtime.php): failed to open stream: No such file or directory in /var/www/vhosts/mywebsite/httpdocs/pwcms/templates/pages/members/login.php on line 1, referer: https://mywebsite.com/members/login.php?r=/passwords/websites-and-blogs



Perch Runway: 2.8.34
Production mode: Development (10)
Installed apps: content (2.8.34), assets (2.8.34), categories (2.8.34), perch_blog (5.0), perch_gallery (2.8.6), perch_members (1.5)
DB driver: PDO
DB tables: perch2_backup_plans (0), perch2_backup_resources (0), perch2_backup_runs (0), perch2_blog_authors (1), perch2_blog_comments (5), perch2_blog_index (1894), perch2_blog_posts (9), perch2_blog_posts_to_tags (2), perch2_blog_sections (2), perch2_blog_tags (3), perch2_blogs (7), perch2_categories (11), perch2_category_counts (3), perch2_category_sets (4), perch2_collection_index (0), perch2_collection_items (1), perch2_collection_revisions (1), perch2_collections (0), perch2_content_index (13413), perch2_content_items (1672), perch2_content_regions (93), perch2_gallery_albums (1), perch2_gallery_image_versions (6), perch2_gallery_images (1), perch2_members (13), perch2_members_forms (1), perch2_members_member_tags (42), perch2_members_sessions (16), perch2_members_tags (13), perch2_navigation (11), perch2_navigation_pages (30), perch2_page_routes (12), perch2_page_templates (53), perch2_pages (57), perch2_resource_log (4254), perch2_resource_tags (0), perch2_resources (670), perch2_resources_to_tags (0), perch2_scheduled_tasks (1), perch2_settings (32), perch2_user_passwords (2), perch2_user_privileges (40), perch2_user_role_privileges (68), perch2_user_roles (10), perch2_users (10)
Users: 10
PHPMailer: 5.2.21
App runtimes:
<?php
    $apps_list = array(
        'content', 
        'categories',
        'perch_members',
        'perch_blog',
        'perch_gallery',
    );
Scheduled tasks for perch_blog: delete_spam_comments (1440 mins)
Editor plug-ins: ckeditor, markitup
H1: 1faf3becf821a0912d27b8ef2383fb36
L1: 335813541ff8d23b27a57482926c5895
F1: 6a33f95eca3667f9e0c39bf5ca2980fe
headerColour: #000000
content_singlePageEdit: 0
helpURL:
siteURL: /
hideBranding: 1
content_collapseList: 1
lang: en-gb
update_2.8.31: done
headerScheme: dark
update_runway_2.8.31: done
latest_version: 2.8.15
on_sale_version: 2.8.34
perch_members_update: 1.4
perch_members_login_page: /members/login.php?r={returnURL}
dashboard: 1
hide_pwd_reset: 0
content_hideNonEditableRegions: 1
content_frontend_edit: 0
perch_blog_update: 5.0.1
perch_blog_post_url: /news/{postSlug}
perch_blog_site_name:
perch_blog_slug_format: %Y-%m-%d-{postTitle}
perch_blog_akismet_key:
perch_blog_max_spam_days: 0
perch_blog_comment_notify: 0
update_runway_2.8.32: done
perch_gallery_update: 2.8.5
update_runway_2.8.34: done
perch_gallery_bucket_mode: single
perch_gallery_bucket: default
perch_gallery_basicUpload: 0
logoPath: /pwcms/resources/bso-logo-2.png
PERCH_DEVELOPMENT: 10
PERCH_STAGING: 50
PERCH_PRODUCTION: 100
PERCH_SITEPATH: /var/www/vhosts/mywebsite/httpdocs
PERCH_SCHEDULE_SECRET: WjrzUvLhTIZMWb3L
PERCH_DB_USERNAME: intranetbso
PERCH_DB_SERVER: localhost
PERCH_DB_DATABASE: intranetbso_
PERCH_DB_PREFIX: perch2_
PERCH_SSL: 1
PERCH_EMAIL_FROM: it@bluesquareoffices.com
PERCH_EMAIL_FROM_NAME: Blue Square Offices - Intranet
PERCH_LOGINPATH: /pwcms
PERCH_PATH: /var/www/vhosts/mywebsite/httpdocs/pwcms
PERCH_CORE: /var/www/vhosts/mywebsite/httpdocs/pwcms/core
PERCH_RESFILEPATH: /var/www/vhosts/mywebsite/httpdocs/pwcms/resources
PERCH_RESPATH: /pwcms/resources
PERCH_HTML5: 1
PERCH_TZ: Europe/London
PERCH_MEMBERS_SESSION_TIME: 720 minutes
PERCH_PRODUCTION_MODE: 10
PERCH_RUNWAY: 1
PERCH_ERROR_MODE: DIE
PERCH_DATE_LONG: %d %B %Y
PERCH_DATE_SHORT: %d %b %Y
PERCH_TIME_SHORT: %H:%M
PERCH_TIME_LONG: %H:%M:%S
PERCH_RUNWAY_ROUTED:
PERCH_STRONG_PASSWORDS:
PERCH_DEBUG:
PERCH_PREVIEW_ARG: preview
PERCH_TEMPLATE_PATH: /var/www/vhosts/mywebsite/httpdocs/pwcms/templates
PERCH_DEFAULT_DOC: index.php
PERCH_DEFAULT_EXT: .php
PERCH_RWD:
PERCH_HTML_ENTITIES:
PERCH_STRIPSLASHES:
PERCH_PROGRESSIVE_FLUSH: 1
PERCH_PARANOID:
PERCH_FORCE_SECURE_COOKIES:
PERCH_PASSWORD_MIN_LENGTH: 6
PERCH_MAX_FAILED_LOGINS: 10
PERCH_AUTH_LOCKOUT_DURATION: 1 HOUR
PERCH_VERIFY_UPLOADS:
PERCH_AUTH_PLUGIN:
PERCH_DB_CHARSET: utf8
PERCH_DB_PORT:
PERCH_DB_SOCKET:
PERCH_SESSION_TIMEOUT_MINS: 20
HOSTING SETTINGS

PHP: 7.0.16
Zend: 3.0.0
OS: Linux
SAPI: cgi-fcgi
Safe mode: not detected
MySQL client: mysqlnd 5.0.12-dev - 20150407 - $Id: b5c5906d452ec590732a93b051f3827e02749b83 $
MySQL server: 5.5.52-MariaDB
Free disk space: 36.97 GB
Extensions: Core, date, libxml, openssl, pcre, zlib, bz2, calendar, ctype, hash, filter, ftp, gettext, gmp, SPL, iconv, pcntl, readline, Reflection, session, standard, SimpleXML, sockets, mbstring, tokenizer, xml, cgi-fcgi, mysqlnd, bcmath, curl, dba, dom, enchant, fileinfo, gd, imagick, imap, intl, json, ldap, exif, mcrypt, mysqli, odbc, PDO, pdo_mysql, PDO_ODBC, pdo_pgsql, pdo_sqlite, pgsql, Phar, posix, pspell, redis, soap, sqlite3, sysvmsg, sysvsem, sysvshm, tidy, xmlreader, xmlrpc, xmlwriter, xsl, zip, ionCube Loader, Zend OPcache
GD: Yes
ImageMagick: Yes
PHP max upload size: 128M
PHP max form post size: 8M
PHP memory limit: 128M
Total max uploadable file size: 8M
Resource folder writeable: Yes
Session timeout: 24 minutes
Native JSON: Yes
Filter functions: Yes
Transliteration functions: Yes
PATH: /usr/local/sbin:/usr/local/bin:/usr/sbin:/usr/bin
PP_CUSTOM_PHP_INI: /var/www/vhosts/system/mywebsite/etc/php.ini
PP_CUSTOM_PHP_CGI_INDEX: plesk-php70-fastcgi
SCRIPT_NAME: /pwcms/core/settings/diagnostics/index.php
REQUEST_URI: /pwcms/core/settings/diagnostics/?extended
QUERY_STRING: extended
REQUEST_METHOD: GET
SERVER_PROTOCOL: HTTP/1.0
GATEWAY_INTERFACE: CGI/1.1
REMOTE_PORT: 33120
SCRIPT_FILENAME: /var/www/vhosts/mywebsite/httpdocs/pwcms/core/settings/diagnostics/index.php
SERVER_ADMIN: it@bluesquareoffices.com
CONTEXT_DOCUMENT_ROOT: /var/www/vhosts/mywebsite/httpdocs
REQUEST_SCHEME: https
DOCUMENT_ROOT: /var/www/vhosts/mywebsite/httpdocs
REMOTE_ADDR: 10.0.0.21
SERVER_PORT: 443
SERVER_ADDR: 10.0.0.120
SERVER_NAME: mywebsite
SERVER_SOFTWARE: Apache
HTTP_COOKIE: optimizelyEndUserId=oeu1488368842654r0.5045653222505173; optimizelySegments=%7B%221701660068%22%3A%22false%22%2C%221702680106%22%3A%22gc%22%2C%221702990047%22%3A%22direct%22%7D; optimizelyBuckets=%7B%7D; _ga=GA1.2.996991398.1487840023; p_m=fa0a8aae9c4d31d85fabfa778005f12af45284e4; cmsa=1; PHPSESSID=8dq1c2n2su2sta8dv388ebb944
HTTP_ACCEPT_LANGUAGE: en-US,en;q=0.8
HTTP_ACCEPT_ENCODING: gzip, deflate, sdch, br
HTTP_REFERER: https://mywebsite/pwcms/core/settings/diagnostics/
HTTP_ACCEPT: text/html,application/xhtml+xml,application/xml;q=0.9,image/webp,*/*;q=0.8
HTTP_USER_AGENT: Mozilla/5.0 (Windows NT 6.3; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/56.0.2924.87 Safari/537.36
HTTP_UPGRADE_INSECURE_REQUESTS: 1
HTTP_CONNECTION: close
HTTP_X_ACCEL_INTERNAL: /internal-nginx-static-location
HTTP_X_REAL_IP: 10.0.0.21
HTTP_HOST: mywebsite
HTTPS: on
SCRIPT_URI: https://mywebsite/pwcms/core/settings/diagnostics/
SCRIPT_URL: /pwcms/core/settings/diagnostics/
UNIQUE_ID: WMFTmf9MrnRWTPBzbuapJgAAANE
FCGI_ROLE: RESPONDER
PHP_SELF: /pwcms/core/settings/diagnostics/index.php
REQUEST_TIME_FLOAT: 1489064857.8765
REQUEST_TIME: 1489064857
Rachel Andrew

Rachel Andrew 394 points
Perch Support

4 years ago

That just looks like the Perch runtime isn't been found. Check you have included it correctly.