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Emails from Perch
Hello
I have just been testing the email on one of my perch sites and although it says sent, nothing has been received. Tested it on a couple of others and they seem yo have the same problem. Also tested the add new user and no welcome emails.
Tried a couple of different emails too.
Is this an error on my perch config or my hosting company?
I would like to make sure I have tried everything this end first before contacting them.
Thank you.
Denise Courtney
Try testing with MailTrap https://solutions.grabaperch.com/development/email-testing-with-mailtrap
Hello Drew
I have just tried this and every time I just get that SMTP Error: Could not connect to SMTP host.
Any ideas how I can correct this?
Thank you.
Where do you get that error?
When I try to submit a test email after adapting the config file.
It sounds like you don't have the details quite right.
Sorry to be a pain but have just tried process again from scratch and still get the error. This is what I have and have checked all copied correctly from mailtrap.
define('PERCH_EMAIL_METHOD', 'smtp'); define('PERCH_EMAIL_HOST', 'mailtrap.io'); define('PERCH_EMAIL_SECURE', 'tls'); define('PERCH_EMAIL_AUTH', true); define('PERCH_EMAIL_PORT', 2525); define('PERCH_EMAIL_USERNAME', '32209a7600120c932'); define('PERCH_EMAIL_PASSWORD', '44df650df3802b');
MailTrap isn't our service. If you are having a problem connecting to that service you should raise a support ticket with them.
Ok. I will try them Rachel but the main problem is that I am not receiving any emails from perch and was purely using mail trap as suggested to test things.
Try without
Thank you Drew, that worked perfectly!