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Thread tagged as: Problem

CK Editor Not Working

I cant seem to get CK Editor to work on this site despite setting it up the same as on other sites.

<perch:content id="spec" type="textarea" label="Content" editor="ckeditor" html="true" imagewidth="640" imageheight="480" />
Perch: 3.0.14
Production mode: Production (100)
Installed apps: content (3.0.14), assets (3.0.14), categories (3.0.14), perch_forms (1.11), perch_gallery (2.8.9)
DB driver: PDO
DB tables: perch2_categories (0), perch2_category_counts (0), perch2_category_sets (0), perch2_content_index (2569), perch2_content_items (415), perch2_content_regions (53), perch2_forms (1), perch2_forms_responses (162), perch2_gallery_albums (1), perch2_gallery_image_versions (36), perch2_gallery_images (6), perch2_menu_items (10), perch2_navigation (0), perch2_navigation_pages (0), perch2_page_templates (6), perch2_pages (6), perch2_resource_log (1257), perch2_resource_tags (0), perch2_resources (374), perch2_resources_to_tags (0), perch2_settings (21), perch2_user_passwords (0), perch2_user_privileges (35), perch2_user_role_privileges (24), perch2_user_roles (2), perch2_users (2)
Users: 2
App runtimes:
<?php
    $apps_list = array(
        'content', 
        'categories',
        'perch_forms',

    );
Editor plug-ins: ckeditor
H1: 2e076f9ab407aa98ea3fe051aea4088f
L1: 9f21f0a1972eaa8bdd0e83a5d46de76a
F1: 3b606135b33e6a102526838f4152a807
headerColour: #ffffff
content_singlePageEdit: 1
helpURL:
siteURL: /
hideBranding: 1
content_collapseList: 1
lang: en-gb
update_2.7.10: done
latest_version:
on_sale_version:
headerScheme: light
dashboard: 0
hide_pwd_reset: 0
content_hideNonEditableRegions: 0
content_frontend_edit: 0
logoPath: /admin/resources/1424445855_cmsBadge.png
update_2.8: done
perch_gallery_update: 2.8.5
update_2.8.4: done
update_3.0.14: done
PERCH_DEVELOPMENT: 10
PERCH_STAGING: 50
PERCH_PRODUCTION: 100
PERCH_DB_USERNAME: cl24-shdcty18
PERCH_DB_SERVER: localhost
PERCH_DB_DATABASE: cl24-shdcty18
PERCH_DB_PREFIX: perch2_
PERCH_TZ: UTC
PERCH_EMAIL_FROM: cre@tive.me.uk
PERCH_EMAIL_FROM_NAME: Mick Stallard
PERCH_LOGINPATH: /admin
PERCH_PATH: /home/sites/wellesbourne.uk/public_html/admin
PERCH_CORE: /home/sites/wellesbourne.uk/public_html/admin/core
PERCH_RESFILEPATH: /home/sites/wellesbourne.uk/public_html/admin/resources
PERCH_RESPATH: /admin/resources
PERCH_HTML5: 1
PERCH_RUNWAY:
PERCH_ERROR_MODE: DIE
PERCH_DATE_LONG: %d %B %Y
PERCH_DATE_SHORT: %d %b %Y
PERCH_TIME_SHORT: %H:%M
PERCH_TIME_LONG: %H:%M:%S
PERCH_RUNWAY_ROUTED:
PERCH_STRONG_PASSWORDS:
PERCH_ASSET_VERSION: f704e7442d11292c99b5
PERCH_DEBUG:
PERCH_PREVIEW_ARG: preview
PERCH_TEMPLATE_PATH: /home/sites/wellesbourne.uk/public_html/admin/templates
PERCH_TEMPLATE_FILTERS:
PERCH_DEFAULT_DOC: index.php
PERCH_DEFAULT_EXT: .php
PERCH_PRODUCTION_MODE: 100
PERCH_XHTML_MARKUP:
PERCH_RWD: 1
PERCH_HTML_ENTITIES:
PERCH_SSL:
PERCH_STRIPSLASHES:
PERCH_PROGRESSIVE_FLUSH: 1
PERCH_PARANOID:
PERCH_FORCE_SECURE_COOKIES:
PERCH_DEFAULT_BUCKET: default
PERCH_TRANSLATION_ASSIST:
PERCH_PASSWORD_MIN_LENGTH: 6
PERCH_MAX_FAILED_LOGINS: 10
PERCH_AUTH_LOCKOUT_DURATION: 1 HOUR
PERCH_VERIFY_UPLOADS:
PERCH_PRIV_ASSIST:
PERCH_CUSTOM_EDITOR_CONFIGS:
PERCH_ENABLE_EXIF: 1
PERCH_AUTH_PLUGIN:
PERCH_DB_CHARSET: utf8
PERCH_DB_PORT:
PERCH_DB_SOCKET:
PERCH_APPS_EDITOR_PLUGIN: markitup
PERCH_APPS_EDITOR_MARKUP_LANGUAGE: markdown
Hosting settings

PHP: 7.0.28
Zend: 3.0.0
OS: Linux
SAPI: cgi-fcgi
Safe mode: not detected
MySQL client: mysqlnd 5.0.12-dev - 20150407 - $Id: b5c5906d452ec590732a93b051f3827e02749b83 $
MySQL server: 5.5.5-10.1.27-MariaDB
Free disk space: 1.60 TB
Extensions: Core, date, libxml, openssl, pcre, zlib, filter, hash, pcntl, readline, Reflection, SPL, session, standard, cgi-fcgi, bcmath, bz2, calendar, ctype, curl, dba, dom, enchant, mbstring, fileinfo, ftp, gd, gettext, gmp, iconv, imap, intl, json, ldap, exif, mcrypt, mysqlnd, odbc, PDO, pgsql, Phar, posix, pspell, recode, shmop, SimpleXML, soap, sockets, sqlite3, sysvmsg, sysvsem, sysvshm, tidy, tokenizer, xml, xmlwriter, xsl, zip, mysqli, pdo_dblib, pdo_mysql, PDO_ODBC, pdo_pgsql, pdo_sqlite, wddx, xmlreader, xmlrpc, ionCube Loader
GD: Yes
ImageMagick: No
PHP max upload size: 64M
PHP max form post size: 8M
PHP memory limit: 128M
Total max uploadable file size: 8M
Resource folder writeable: Yes
Session timeout: 24 minutes
Native JSON: Yes
Filter functions: Yes
Transliteration functions: Yes
PATH: /usr/local/bin:/usr/bin:/bin
UNIQUE_ID: WruqB1SvWFtD5YtZfR9hkQAAAAs
SCRIPT_URL: /admin/core/settings/diagnostics/
SCRIPT_URI: https://wellesbourne.uk/admin/core/settings/diagnostics/
HTTP_HOST: wellesbourne.uk
HTTP_COOKIE: _ga=GA1.2.98220258.1522236933; _gid=GA1.2.1120766183.1522236933; PHPSESSID=92ngb5pnetd1gdrrss50qm1fb2; cmsa=1; lang=en
HTTP_UPGRADE_INSECURE_REQUESTS: 1
HTTP_ACCEPT: text/html,application/xhtml+xml,application/xml;q=0.9,*/*;q=0.8
HTTP_USER_AGENT: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_12_6) AppleWebKit/604.5.6 (KHTML, like Gecko) Version/11.0.3 Safari/604.5.6
HTTP_REFERER: https://wellesbourne.uk/admin/core/settings/diagnostics/add-ons/
HTTP_ACCEPT_LANGUAGE: en-gb
HTTP_ACCEPT_ENCODING: gzip, deflate
HTTP_CONNECTION: close
SERVER_SIGNATURE: <address>Apache/2.4.29 (Unix) Server at wellesbourne.uk Port 80</address>
SERVER_SOFTWARE: Apache/2.4.29 (Unix)
SERVER_NAME: wellesbourne.uk
SERVER_ADDR: 10.0.44.100
SERVER_PORT: 80
REMOTE_ADDR: 86.175.13.106
DOCUMENT_ROOT: /home/sites/wellesbourne.uk/public_html/
REQUEST_SCHEME: http
CONTEXT_DOCUMENT_ROOT: /home/sites/wellesbourne.uk/public_html/
SERVER_ADMIN: webmaster@wellesbourne.uk
SCRIPT_FILENAME: /home/sites/wellesbourne.uk/public_html/admin/core/settings/diagnostics/index.php
REMOTE_PORT: 47105
GATEWAY_INTERFACE: CGI/1.1
SERVER_PROTOCOL: HTTP/1.1
REQUEST_METHOD: GET
QUERY_STRING: extended
REQUEST_URI: /admin/core/settings/diagnostics/?extended
SCRIPT_NAME: /admin/core/settings/diagnostics/index.php
PHP_SELF: /admin/core/settings/diagnostics/index.php
REQUEST_TIME_FLOAT: 1522248199.3724
REQUEST_TIME: 1522248199
Mick Stallard

Mick Stallard 0 points

  • 3 years ago
Drew McLellan

Drew McLellan 2638 points
Perch Support

Did you download the current version and follow the docs?

If so, in what way is it failing?

Yes I did, I have deleted it and tried several times. I can not get it to show the editing bar at the top of the editor.

Drew McLellan

Drew McLellan 2638 points
Perch Support

Do you get any errors in your browser console?

No, no errors at all? - This is on a site upgraded from a version of 2 (can't remember which one) to 3. I have just noticed the same problem on another upgraded site. In this instance I have started from scratch with a clean version of 3 and everything works. But I don't really want to do that on the other site.

Drew McLellan

Drew McLellan 2638 points
Perch Support

Ok. I'm not really sure where to start looking. Is there anything else you can tell me about the site?

b lewis

b lewis 0 points

Mine is not showing the style controls either.

Bit of an off-beat suggestion perhaps, this isn't some type of browser caching issue is it? Clear cache and/or history?

If it helps I had a similar thing with redactor V3 in perch 3.1 not showing toolbar. I removed legacy version 2 mods from addons/plugins/editors

Hi, Really sorry for the delay getting back on this. Clearing the cache etc doesn't change anything. For this project I ended up staring again with a new install as I had to get the project finished.The other project with the same problem is not so urgent so I will try removing the legacy mods shortly and report back. Thanks for the suggestions.